Cartoos Grill House & Desserts is a family-friendly restaurant situated along Aberdeen's beachfront. The establishment is renowned for its innovative use of technology, featuring robot waiters that assist in serving guests and delivering meals to tables. The menu offers a diverse selection of dishes, including Mediterranean-inspired grilled meats, burgers, and an extensive dessert selection featuring oversized pancakes and waffles. The restaurant also houses an ice cream parlour called Love Ice Cream, adding to its appeal. As one of the first fully halal restaurants in Aberdeen, Cartoos caters to a wide range of dietary preferences, making it a popular choice for both locals and visitors.
What each source says
- Google 4.3 539
- Tripadvisor 3.0 84
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Comprehensive Menu The menu offers a wide variety of dishes to suit different tastes, including grilled items, seafood, and vegetarian options.
- Excellent Food Quality Many reviewers praise the food for being flavorful, well-cooked, and of high quality, with generous portion sizes.
- Friendly and Attentive Staff The staff are frequently described as friendly, attentive, and professional, providing excellent service to customers.
- Unique Robot Servers The novelty of robot servers adds a modern and fun touch, especially appealing to children and creating a memorable experience.
- Warm and Welcoming Atmosphere The restaurant provides a warm welcome and accommodates families, including those with young children, making it a great place to relax and enjoy a meal.
Criticised
- Cold Food On occasion, the food served may not be sufficiently warm, potentially affecting the dining experience.
- Inconsistent Menu Information The menu may contain inaccurate allergen information and organization issues, such as mains listed under starters.
- Interior Wear and Tear The interior decor shows some signs of wear and tear which could benefit from updates to elevate the overall atmosphere.
- Potential Drafts An open door near the bar can create a continual draft, negatively impacting the dining experience, especially during colder months.
- Service Speed Can Vary Service speed can be slow, particularly when waiting for the bill, even when the restaurant isn't very busy.
The longer read
Cartoos Grill House & Desserts receives consistently high praise for its food quality, friendly service, and unique atmosphere, making it a strong contender for a memorable dining experience. Many reviewers specifically highlight the attentive and welcoming nature of the staff, with several mentioning the manager, Hussain, and server, Aga, by name, underscoring their exceptional service. The restaurant is described as modern, clean, and well-maintained, creating a pleasant environment for diners. A particularly novel feature that receives frequent mention is the use of robot servers, which many find charming and entertaining, especially for children.
The menu at Cartoos is frequently lauded for its comprehensive selection, catering to diverse tastes. The grill menu, in particular, is a hit, with reviewers raving about the quality of the grilled meats and fish. Dishes like the Smash burger, Mediterranean wings, chicken shashlik, and mixed grills receive enthusiastic endorsements. Seafood lovers appreciate the salmon dish, while others highlight the freshness and crispiness of the fish and chips. Portion sizes are generally described as generous, often leading diners to skip dessert despite the tempting array of ice cream and sorbets available. The restaurant also offers a varied children's menu, making it a family-friendly destination.
Beyond the main courses, reviewers frequently commend the complimentary lentil soup served before meals, with some declaring it the best they've ever had. The restaurant also offers a range of drinks, including freshly squeezed juices and creative mocktails served with a theatrical flair. The ice cream bar is a popular spot for dessert, with unique flavors like Irn Bru sorbet drawing attention.
Cartoos appears well-suited for various occasions, from casual lunches to birthday parties. Several reviewers mention hosting or attending birthday celebrations at the restaurant and praise the staff's attentiveness and willingness to accommodate special requests. The restaurant is also noted for being wheelchair-friendly.
While the vast majority of reviews are overwhelmingly positive, a few mention minor drawbacks. One reviewer noted some wear and tear in the interior decor, suggesting that some updates could further enhance the ambiance. Another reviewer experienced slow service and overpriced soft drinks during one visit. However, these isolated incidents do not seem to detract significantly from the overall positive perception of Cartoos as a top-notch dining destination.
Located on the beach front, Cartoos offers convenient access and free parking. Its combination of delicious food, friendly service, unique robot servers, and pleasant atmosphere make it a highly recommended choice for both locals and tourists alike.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +44 1224 589132
- Website
- cartoosaberdeen.co.uk
| Mon | 9:00 - 22:00 |
|---|---|
| Tue | 9:00 - 22:00 |
| Wed | 9:00 - 22:00 |
| Thu | 9:00 - 22:00 |
| Fri | 9:00 - 22:00 |
| Sat | 9:00 - 22:00 |
| Sun | 9:00 - 22:00 |
Against the neighbourhood
Rated 4.1 against a median of 4.5 across the 51 places to eat we hold for Aberdeen, where the most-reviewed is Miller & Carter Aberdeen.
Still deciding?
- How do the robot waiters enhance the dining experience at Cartoos Grill House & Desserts?
- What family-friendly features and kid‑friendly options does Cartoos Grill House & Desserts offer for a day out on Aberdeen’s beachfront?
- Which Mediterranean‑inspired grilled meats, burgers, or signature desserts are most recommended for first‑time visitors at Cartoos Grill House & Desserts?
- When is the ideal time of day or season to enjoy the beachfront setting while dining at Cartoos Grill House & Desserts?
- What are the typical price ranges for meals and desserts, and does Cartoos Grill House & Desserts require reservations, especially on weekends?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.