Leonardo Hotel Aberdeen offers comfortable accommodations in a strategic location near Union Square. The hotel features modern design with various amenities for guests, including free Wi-Fi, a fitness center, and on-site dining options. Rooms are equipped with essential comforts such as flat-screen TVs, coffee-making facilities, and en-suite bathrooms. Its proximity to shopping, dining, and cultural attractions makes it a convenient choice for both business and leisure travelers. The hotel aims to provide a relaxing atmosphere for all guests.
What each source says
- Priceline 4.1 3,697
- Tripadvisor 4.0 3,325
- Google 4.1 1,355
- Expedia 4.3 1,023
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Spacious Rooms Numerous reviews commend the hotel for keeping its rooms clean, tidy, and well-appointed, providing a welcoming and comfortable environment for guests throughout their stay in the heart of Aberdeen.
- Comfortable Beds and Bedding Many visitors highlight the hotel's comfortable beds and high-quality bedding, citing them as a major factor for a good night's sleep, making the hotel a reliable choice for rest during city visits.
- Friendly and Helpful Staff Guests consistently praise the hotel team for being exceptionally welcoming, professional, and accommodating, with many reviewers noting that staff members frequently go above and beyond to ensure a pleasant and comfortable stay.
- Generous Breakfast Selection The breakfast buffet is widely regarded as a highlight, offering a fresh, plentiful, and varied selection of both hot and cold items that guests find both delicious and convenient to start their day.
- Unbeatable Location Centrally located inside the Union Square shopping center, the hotel offers direct access to the train and bus stations, making it perfect for travelers seeking convenience for shopping, dining, and public transport links.
Criticised
- Dated Decor and Maintenance Multiple guests note that the hotel, particularly the furniture and bathrooms, feels tired and worn, with reports of chipped paint, scratched surfaces, and general maintenance issues that need addressing to maintain standards.
- Limited Room Amenities Guests frequently mention the lack of modern essentials like bedside USB charging ports, mini-fridges in standard rooms, and a shortage of basic bathroom toiletries, which can be inconvenient for today's travelers.
- Noise Disturbance Some guests report issues with noise levels, citing proximity to the busy bus station or thin walls between adjoining rooms, which can occasionally disrupt sleep if you are a light sleeper.
- Outdated Bathroom Facilities Many reviewers report bathroom facilities that are in need of a refresh, specifically citing issues with weak shower pressure, aged fixtures, and worn bath panels that detract from the overall experience.
- Poor Lighting A recurring complaint is the inadequate lighting in bedrooms and bathrooms, with many guests finding the rooms too gloomy and poorly illuminated, making it difficult to read or prepare for the day.
The longer read
The Leonardo Hotel Aberdeen stands out primarily for its unbeatable location. Situated directly within the Union Square shopping complex and immediately adjacent to both the Aberdeen railway and bus stations, it offers unparalleled convenience for travelers relying on public transport or those looking for immediate access to shopping, dining, and cinemas. Many guests appreciate the ability to transition from their transport to the hotel without having to step outside, which is particularly valued during Aberdeen's often inclement weather. This central positioning makes it an ideal base for city exploration, ferry connections, or a night out.
The accommodations are widely described as comfortable, with the beds being a particular highlight—many guests praise their comfort and the quality of the bedding. However, the hotel is clearly showing its age, and this is the most consistent criticism. While many rooms are kept clean, guests frequently report that decor is dated, with signs of wear and tear including chipped furniture, peeling wallpaper, bathroom tiling issues, and loose sink panels. The lighting is another recurring grievance; several reviewers find the bedrooms to be excessively gloomy, lacking sufficient power outlets and convenient USB charging ports near the beds. Visitors should be aware that some rooms suffer from noise issues—ranging from street traffic and the nearby bus station to mechanical sounds from the shopping center's air conditioning units located on the roof.
Customer service is generally a strong point, with many guests praising the staff for being friendly, professional, and quick to resolve issues, with specific employees earning repeat mentions for their helpfulness. However, the dining and bar experience produces mixed reactions. The breakfast buffet is typically described as fresh and offering a good variety, though some find it overpriced or repetitive for longer stays. The hotel’s cashless policy for the bar and restaurant has frustrated some guests who prefer using physical currency. Furthermore, the hotel does not offer dedicated onsite parking; guests are directed to the adjacent public multi-story parking, which can be expensive. For those requiring specific accessibility features or a modern, renovated room, it is advisable to communicate these needs well in advance, as consistency in room condition appears to vary significantly.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +441224381200
- Website
- leonardohotels.co.uk/hotels/aberdeen
- Check in
- 15:00 · out 11:00
| Mon | Open 24 hours |
|---|---|
| Tue | Open 24 hours |
| Wed | Open 24 hours |
| Thu | Open 24 hours |
| Fri | Open 24 hours |
| Sat | Open 24 hours |
| Sun | Open 24 hours |
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Baggage Storage
- Banquet Room
- Bar
- Complimentary Instant Coffee
- Complimentary Tea
- Conference Room
- Currency Exchange
- Electric Kettle
- Family Rooms
- Hair Dryer
- Heating
- Internet
Against the neighbourhood
Rated 4.1 against a median of 4.3 across the 49 venues we hold for Aberdeen, and the most-reviewed of them.
Booking
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.