Hampton by Hilton London Docklands is a modern hotel situated along the waterfront, providing a comfortable stay for both leisure and business travelers. The hotel features stylishly decorated rooms equipped with contemporary amenities, including free Wi-Fi and flat-screen TVs. Guests can enjoy complimentary hot breakfast and access to fitness facilities. Its strategic location offers easy access to London's attractions, as well as the Docklands Light Railway for convenient transport options. The hotel also offers meeting spaces for corporate events, making it a suitable choice for business visitors.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Comfortable Rooms The hotel maintains a high standard of cleanliness, with rooms that are well-presented, quiet, and equipped with comfortable beds for a restful stay.
- Convenient Location The hotel is ideally located near the DLR and London City Airport, providing easy access to transportation for exploring London or catching a flight.
- Excellent Breakfast Guests consistently praise the inclusive breakfast buffet for its wide variety of hot and cold options, ensuring a satisfying start to the day.
- Good Value for Money Considering its location, amenities, and service, the Hampton by Hilton London Docklands offers good value, especially for business travelers and those attending events at the nearby Excel Centre.
- Helpful and Friendly Staff Many reviewers highlight the exceptional service provided by the hotel staff, noting their friendliness, helpfulness, and willingness to assist with any needs.
Criticised
- Breakfast Crowds The breakfast area can become overcrowded and chaotic during peak times, leading to difficulties finding seating and accessing cutlery.
- Inconsistent Room Quality Some rooms show signs of wear and tear and may not be thoroughly cleaned, with occasional reports of stained carpets or malfunctioning amenities.
- Limited Dining Options The hotel's restaurant menu is restricted, and some guests found the food preparation lacking, with limited nearby dining options requiring transport.
- Noise Issues Some guests have reported noise disturbances, such as slamming doors and noise from other rooms, affecting their ability to sleep soundly.
- Remote Location While convenient for the airport and Excel, the hotel is situated in a less desirable area with ongoing construction, limited attractions, and a lack of immediate amenities.
The longer read
The Hampton by Hilton London Docklands receives consistently high marks for its convenient location, especially for those needing access to London City Airport (LCY), the ExCeL Centre, and the Docklands Light Railway (DLR). Multiple reviewers highlight the easy access to transportation, with the DLR station being a short walk away, making it simple to get into central London. The hotel's proximity to the airport is also a major plus for travelers, though some note potential isolation from other amenities and attractions. Many guests praise the included breakfast, describing it as having a wide variety of options and being of good quality, with some specifically mentioning and enjoying the waffle maker. The breakfast service can be chaotic during peak times, with limited seating and potential issues with cutlery and coffee machines. Staff friendliness and helpfulness are frequently mentioned, particularly at reception and during breakfast. However, a few reviews note inconsistencies in staff attitudes, with some encounters being less positive. Rooms are generally described as clean, quiet, and well-maintained, with comfortable beds. However, some guests found the rooms small, and sofa beds in the rooms are sometimes described as uncomfortable. Noise from other rooms (doors closing) is cited as an issue by some guests. The hotel's accessibility features are appreciated by guests with mobility needs. While the hotel generally provides a good value for the price, some reviewers point out that the surrounding area is not particularly attractive, with ongoing construction and limited dining options within immediate walking distance. Some guests also mentioned that the parking is £15 per day, which they feel should be included in the price. A few reviewers reported issues such as non-working TVs, broken amenities in the room, and the need for deeper cleaning in some areas. Although most reviewers are satisfied, some suggest that the hotel could benefit from updates and better maintenance. Some guests also experienced issues with room readiness upon arrival, having to wait past check-in time. The food available outside of breakfast, like the dinner menu, receives mixed reviews. Some found the limited options and microwaved preparation unsatisfactory, while others found the food adequate. A few guests had issues with the air conditioning. Some guests had concerns about safety in the area around the hotel at night.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +442030022960
- Website
- hamptoninn3.hilton.com/en/hotels/united-kingdom/hampton-by-hilton-london-docklands-LONDLHX
- Check in
- 15:00 · out 12:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Electric Kettle
- Family Rooms
- Gym
- Heating
- Housekeeping
- Internet
- Ironing
- Laundry
- Non Smoking Rooms
- Parking
- Restaurant
Against the neighbourhood
Rated 4.2 against a median of 4.3 across the 9 venues we hold for Borough of Greenwich, where the most-reviewed is Holiday Inn Express London - ExCel.
Booking
Still deciding?
- What types of room views are available at Hampton by Hilton London Docklands, and do they overlook the waterfront?
- Does the complimentary hot breakfast at Hampton by Hilton London Docklands cater to dietary restrictions such as vegetarian or gluten‑free options?
- How convenient is the Docklands Light Railway access from the hotel for reaching central London attractions?
- What fitness facilities are provided at the hotel and are there any additional fees for using the gym or pool?
- What business amenities, such as meeting rooms or workspaces, does Hampton by Hilton London Docklands offer for corporate travelers?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.