Holiday Inn Express London - Greenwich is a modern hotel located in the vibrant area of Greenwich. It offers comfortable accommodations with contemporary amenities suitable for both business and leisure travelers. The hotel features spacious guest rooms, a business center, and complimentary breakfast for guests. Its strategic location provides easy access to popular attractions such as the Royal Observatory and the O2 Arena. With good public transport connections to central London, it serves as an ideal base for exploring the city.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Comfortable Rooms Many guests reported that their rooms were clean, comfortable, and well-equipped, ensuring a pleasant and relaxing stay.
- Convenient O2 Arena Access The hotel is within walking distance of the O2 Arena, making it an ideal choice for concert-goers or event attendees who want to avoid public transport.
- Friendly and Helpful Staff Guests consistently praise the staff's positive attitude, attentiveness, and willingness to assist with any issues or requests, creating a welcoming atmosphere.
- Good Breakfast Included The hotel offers a complimentary breakfast with a variety of hot and cold options, providing a convenient and satisfying start to the day.
- Good Transport Links The hotel benefits from being near bus routes and tube stations, offering great transport links to central London and other attractions.
Criticised
- Breakfast Can Be Chaotic During peak times, the breakfast service can become crowded and chaotic, with queues, limited seating, and slow replenishment of food items.
- Dated and Tired Decor Several reviews mention that the hotel is showing its age, with tired decor, stained carpets, and marks on the walls, suggesting it may be due for a refresh.
- Expensive Parking On-site parking is available, but it is considered expensive by many guests, particularly when compared to the overall value of the hotel, and must be paid through an external website.
- Inconsistent Air Conditioning Some guests have reported issues with the air conditioning, including it being noisy, ineffective, or not working at all, which can lead to uncomfortable room temperatures.
- Small Room Sizes Many guests found the rooms to be small, especially for families or those accustomed to European standards, so this might not be ideal for longer stays or more than 2 people.
The longer read
Holiday Inn Express London - Greenwich by IHG is frequently chosen for its proximity to the O2 Arena, making it a convenient option for concert-goers and event attendees. Many reviewers mention a walkable distance of around 15-20 minutes to the O2, while others suggest a short Uber or bus ride. The location also offers easy access to Greenwich attractions, and transport links into central London. The inclusion of breakfast is a noted positive, with most guests finding it satisfactory, offering a reasonable variety of hot and cold options. However, some reviewers have commented on the breakfast being busy, with occasional delays in replenishing items or issues with coffee quality. Staff are consistently praised for their friendliness, helpfulness, and positive attitude. Many reviewers specifically call out staff members for going above and beyond to assist with requests and provide excellent service. Room cleanliness is generally well-regarded, with comfortable beds and clean linens being frequently mentioned. However, some guests have noted that the hotel is showing its age, with some rooms and furnishings appearing tired or in need of updating. Specific issues raised include stained carpets, marks on walls, and dated bathrooms. Air conditioning is a recurring concern, with some guests reporting noisy or ineffective units, and others mentioning that it was not working. Some reviewers also experienced issues with temperature control in the rooms, finding them either too hot or too cold. Parking is available at the hotel, but it is considered expensive, with some reviewers noting that the payment process is separate and not integrated with the hotel bill. A few reviewers experienced issues with their room keys not working consistently, or with slow and unreliable elevators. While the majority of guests find the rooms adequate for a short stay, some mention that they are small, particularly family rooms with sofa beds. The comfort of the sofa beds themselves is also a concern for some families. A few guests mention noise from outside the hotel, particularly from the road. Internet access is available, but some reviewers report issues with connectivity. Despite some of the drawbacks, many guests state that they would stay at the Holiday Inn Express London - Greenwich again, primarily due to its convenient location and friendly staff. However, potential guests should be aware of the possibility of dated rooms, air conditioning issues, and parking costs.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +443719021620
- Website
- ihg.com/redirect?path=hd&localeCode=en&hotelCode=LONGM
- Check in
- 15:00 · out 11:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Conference Room
- Dining Area
- Electric Kettle
- Family Rooms
- Heating
- Housekeeping
- Internet
- Laundry
- Non Smoking Rooms
- Parking
- Pet Friendly
Against the neighbourhood
Rated 3.9 against a median of 4.1 across the 7 venues we hold for Cubitt Town, and the most-reviewed of them.
Booking
Still deciding?
- What types of rooms and amenities does the hotel offer for business and leisure travelers?
- What is included in the complimentary breakfast and are there options for dietary restrictions?
- How easy is it to reach central London and nearby attractions like the Royal Observatory using public transport from the hotel?
- Is the hotel suitable for families, and does it provide any child-friendly services or nearby activities?
- What are the typical noise levels in the rooms, especially given the hotel's proximity to busy Greenwich streets and the O2 Arena?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.