DoubleTree by Hilton London - Tower of London is a modern hotel situated near the iconic Tower of London. It features contemporary accommodations with stylish decor and modern amenities, including flat-screen TVs and high-speed internet access. The hotel offers a fitness center and a rooftop restaurant with stunning views of the city skyline. Guests enjoy a warm welcome with complimentary cookies upon check-in, along with access to business facilities and event spaces. Its prime location provides convenient access to popular tourist attractions, including the Tower Bridge and the historic heart of London.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Comfortable Rooms Many reviewers highlight the cleanliness of the rooms and the quality of the bedding, noting that the spaces are well-maintained and provide a quiet retreat.
- Excellent Breakfast Options The hotel offers a varied and high-quality breakfast buffet that is frequently described as a highlight, with attentive staff ensuring a great start to the day.
- Exceptional Staff Guests consistently praise the front desk, concierge, and service teams for being friendly, helpful, and accommodating, often going above and beyond to make stays special.
- Impressive Rooftop Bar The Savage Garden rooftop bar is frequently cited as a major plus, offering great drinks, a vibrant atmosphere, and fantastic views of the London skyline.
- Prime Location The hotel is ideally situated just steps from the Tower Hill Underground station and the Tower of London, making it perfect for sightseeing and accessing public transport.
Criticised
- Crowded Breakfast Facilities Several reviewers report that the breakfast area can become overcrowded, leading to long queues and chaotic service during peak morning hours, which detracts from the experience.
- Dated Room Decor Numerous guests mention that the rooms and hallways feel tired or worn, with reports of stained carpets, chipped furniture, and outdated bathroom facilities needing a refresh.
- Expensive Bar and Food Guests frequently express disappointment with the high cost of drinks and food at the hotel's bars and restaurant, noting that prices are significantly higher than expected.
- Maintenance Issues Multiple reports cite issues such as inconsistent water temperatures in showers, unreliable air conditioning, broken room amenities, or noisy heater units during their stay.
- Small Room Sizes Many visitors find the standard rooms to be quite compact and basic, which can feel tight or disappointing given the price point for a central London hotel.
The longer read
The DoubleTree by Hilton London - Tower of London is widely praised for its exceptional location, situated just a short walk from Tower Hill Underground station and the Tower of London. This makes it an ideal home base for tourists relying on public transport or river taxis. Guests consistently commend the staff, often citing specific team members for their helpfulness and warmth, with the signature warm cookie upon arrival serving as a frequent highlight. The hotel is generally regarded as a clean, safe, and professional environment, with many travelers appreciating the convenience of storing luggage and flexible check-in times. The breakfast buffet is another recurring positive, often described as high-quality with a good variety, though guests frequently warn that the restaurant area can become extremely busy, leading to long queues unless you arrive early. Accessing the executive lounge and special breakfast rates is recommended during the booking process to avoid higher costs later.
While the location and service are standout features, the physical state of the hotel receives mixed feedback. Many reviewers highlight that the property, particularly the guest room decor, hallways, and carpets, is starting to look tired and in need of renovation. Reports of minor maintenance issues—such as inconsistent water temperatures in showers, unreliable air conditioning during heatwaves, issues with room safes, and malfunctioning toilets or TVs—are frequent enough to warrant caution. While many rooms are described as clean and comfortable, others are criticized for being small, having dated furnishings, or offering disappointing views, sometimes overlooking brick walls or internal corridors. Travelers seeking a modern, updated facility may find these inconsistencies frustrating given the price point.
Dining and amenities present further pros and cons. The rooftop bar, Savage Garden, is a major draw for its spectacular views of the Shard and Tower Bridge, making it a popular spot for both guests and the public. However, several guests expressed disappointment that the rooftop bar is frequently closed to hotel guests for private functions, which can be frustrating if it was a primary reason for booking. Additionally, while the bar and restaurant are convenient, they are often described as expensive, and some guests noted that service at the bars can be hit-or-miss depending on the night. The hotel's parking availability is appreciated by those driving, but users caution that it can be difficult to access, poorly managed, and carries a significant extra fee. Overall, this hotel is a solid choice for those prioritizing a prime, central location and friendly service, provided you are prepared for potential maintenance quirks and manage expectations regarding room size and amenities.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +4402077091000
- Website
- hilton.com/en/hotels/lontldi-doubletree-london-tower-of-london/?SEO_id=GMB-EMEA-DI-LONTLDI
- Check in
- 15:00 · out 12:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Blackout Curtains
- Cafe
- Concierge
- Family Rooms
- Gym
- Hair Dryer
- Heating
- Housekeeping
- Internet
- Ironing
- Kitchenware
Against the neighbourhood
Rated 4.2 against a median of 4.5 across the 24 venues we hold for Tower Hill, where the most-reviewed is The Tower Hotel.
Booking
Still deciding?
- What amenities do the rooms offer and are there rooms with views of the Tower of London?
- What breakfast and on-site dining options are available at DoubleTree by Hilton London - Tower of London?
- What major attractions and public transport options are within walking distance of the hotel?
- What do recent guests highlight in their reviews about their stay at this hotel?
- Does the hotel offer features for family stays and have accessible rooms or facilities?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.