citizenM London Shoreditch is a contemporary hotel situated in the vibrant Shoreditch district of London. The hotel features 216 rooms equipped with modern amenities, including iPads for controlling room settings and entertainment. Guests can enjoy a 24-hour canteenM offering a variety of international dishes and a lively bar. The hotel's location provides easy access to local attractions such as Old Spitalfields Market and Brick Lane, making it an ideal base for exploring East London's creative scene.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Modern Rooms Guests consistently praise the cleanliness and modern design of the rooms, creating a comfortable and enjoyable stay.
- Comfortable Bed The hotel features very comfortable beds, ensuring a good night's sleep for guests.
- Excellent Location in Shoreditch The hotel is conveniently located in the trendy Shoreditch area, within walking distance to Liverpool Street station, other transit options, restaurants, and attractions.
- Friendly and Helpful Staff Many reviewers highlight the exceptional service provided by the friendly and accommodating staff, making guests feel welcome and well-cared for.
- High-Tech Room Features The iPad control system allows guests to easily manage lighting, temperature, and entertainment, adding a fun and convenient touch to the room experience.
Criticised
- Elevator Issues The lifts can be unreliable, with long wait times due to elevators being out of service, causing inconvenience for guests.
- Food quality Several guests have complained about the quality of the food served at the hotel
- Lack of In-Room Amenities The absence of tea/coffee making facilities in the rooms can be a drawback for guests who prefer to have these amenities readily available.
- Limited Privacy in Bathroom The bathroom design, with glass walls and doors that may not fully close, can create a lack of privacy for some guests.
- Small Room Size Rooms are compact and may feel cramped, especially for more than one person or for longer stays.
The longer read
citizenM London Shoreditch receives high marks for its modern, tech-forward rooms, comfortable beds, and friendly staff. Many reviewers highlight the hotel's prime Shoreditch location, offering convenient access to transportation, restaurants, and nightlife. The rooms, though compact, are praised for their efficient design and cleanliness. The iPad control system, which manages lighting, temperature, and entertainment, is a frequently cited feature. The comfortable king-size beds also receive consistent praise. Staff friendliness and helpfulness are recurring themes. Several reviewers specifically mentioned staff going above and beyond to assist with requests and provide recommendations. The location is a major draw, with easy access to tube stations (Liverpool Street is a 10-minute walk), bus lines, and nearby attractions like Brick Lane and the City. The 24-hour lounge and bar area is a plus for late-night snacks or drinks. Breakfast receives positive feedback for its quality and variety, while some reviewers suggest exploring nearby coffee shops and restaurants. Several reviewers mention the hotel's value for money, considering its location and amenities. However, some reviewers note the small room sizes, which may not be ideal for longer stays or travelers seeking spacious accommodations. The partially open bathroom design can be a concern for some guests seeking more privacy. Lift service receives mixed reviews, with some guests reporting long wait times due to lifts being out of service, particularly on higher floors. While most found the rooms clean, a few reviewers reported minor cleanliness issues. Some guests noted the lack of tea/coffee making facilities in the room as a drawback. The hotel's modern, tech-focused approach and Shoreditch location make it a popular choice for solo travelers, couples, and those on short stays. However, some improvements could be made to ensure consistent lift service and address minor cleanliness concerns. Noise levels in the rooms are generally well-managed. Overall, citizenM London Shoreditch offers a stylish and comfortable stay in a vibrant neighborhood, with attentive service and modern amenities.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
Facilities
- 24 Hours
- Accessible
- Air Conditioning
- Allergy Free Room
- Bar
- Blackout Curtains
- Cafe
- Clothes Rack
- Hair Dryer
- Heating
- Internet
- Ironing
- Non Smoking Rooms
- On Demand Movies
- Radio
- Refrigerator
Against the neighbourhood
Rated 4.5 against a median of 4.4 across the 19 venues we hold for Shoreditch, where the most-reviewed is Point A Hotel London Shoreditch.
Booking
Still deciding?
- What are the key amenities and features offered in citizenM London Shoreditch rooms?
- What dining and breakfast options are available for guests at this hotel?
- What popular attractions or neighborhoods are within walking distance of citizenM London Shoreditch?
- How convenient is public transportation from citizenM London Shoreditch to explore the rest of London?
- What do recent guests say about their overall experience staying at citizenM London Shoreditch?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.