Fortnum & Mason, an iconic 18th-century London shopping destination, is known for its festive seasonal decor. The store offers luxurious teas, biscuits, chocolates, and other high-quality food items. Visitors can explore multiple floors featuring home goods and clothing, and enjoy a range of options for different budgets. FIELD by Fortnum's offers delicious food in a relaxed atmosphere, with exceptional service. It is a popular spot, especially during the Christmas season.
What each source says
- Google Places 4.6 22,728
- Open Table 4.0 39
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-21.
What visitors single out
Liked
- Delicious, High-Quality Food The food is consistently praised for its taste, quality ingredients, and beautiful presentation. From afternoon tea to lunch items, dishes are carefully prepared, making it a worthwhile culinary experience.
- Elegant Ambience The restaurant provides a refined and pleasant atmosphere for dining. The combination of beautiful decor, live piano music, and a lively yet manageable crowd creates a memorable experience, especially during festive seasons.
- Excellent Service The restaurant is known for its attentive and friendly service. Staff members are often mentioned for being helpful, accommodating, and professional, enhancing the overall dining experience.
- Exceptional Tea Selection and Quality FIELD by Fortnum's offers a wide variety of high-quality teas, making it a must-visit for tea lovers. Many reviewers have commented on the fragrant and flavorful teas available, making the experience special.
- Unique British Experience The restaurant encapsulates quintessential British charm and offers a unique dining experience. The location within a historic department store adds to the overall experience, especially for those seeking a taste of British culture.
Criticised
- Can Be Very Crowded The restaurant, especially the store it's located in, can get extremely busy, particularly during peak seasons like Christmas. This may impact the overall dining experience for those who dislike crowded environments.
- Food Quality Can Be Inconsistent While generally positive, some reviewers have reported issues with food quality, such as poorly rendered pork belly or unremarkable chicken. These inconsistencies can affect the overall dining experience.
- Menu Can Be Limited Some reviewers have found the menu selection to be limited. While the food is generally well-received, those seeking a wider variety of options may be disappointed.
- Pricey The restaurant is considered expensive. While many feel the quality justifies the cost, it may not be suitable for budget-conscious travelers.
- Surrounding Noise Because the restaurant is located within a department store, some noise from shoppers can be expected. While tolerable for some, it may be a distraction for those seeking a quiet and intimate dining setting.
The longer read
FIELD by Fortnum's is a restaurant located within the iconic Fortnum & Mason department store in London. Many reviewers describe the store itself as a must-see destination, particularly during the Christmas season when the decorations are elaborate and festive. The restaurant offers a refined dining experience, often noted for its elegant atmosphere and attentive service.
Several reviewers specifically praised the afternoon tea service, highlighting the high quality of the teas, cakes, and sandwiches. The availability of unlimited (AYCE) sandwiches and scones with the afternoon tea was mentioned as a particularly impressive feature. Some reviewers recommend the savory tea set as a fancier alternative to the traditional afternoon tea, praising the crab tart and lobster dishes. The service during afternoon tea is frequently described as top-notch, with attentive and helpful staff.
The restaurant's menu is described as trendy and offering a good selection, from afternoon tea to Sunday brunch. Some reviewers found the menu limited and suggested it could offer more items. However, many praised the delicious food, quality ingredients, and beautiful presentation. Specific dishes like the linguini and Sunday roast received positive comments. A few reviewers noted the restaurant's ability to cater to dietary needs, offering low-calorie options with good portion sizes.
The ambiance of FIELD by Fortnum's is generally described as lovely, buzzy, and creating a pleasant backdrop without being intrusive. The presence of a pianist playing in the background adds to the refined atmosphere. Located within the department store, it offers a convenient escape from the bustling shopping environment, providing a nice oasis. The restaurant's setting slightly above the store provides a separation from the shoppers, though a few reviewers felt it could be more distinct.
The staff is consistently described as friendly, professional, and attentive. Reviewers appreciate their willingness to explain the menu and accommodate requests. However, a few reviewers experienced average service with limited assistance from their server.
While most reviewers had positive experiences, some mentioned that the restaurant is pricey, which aligns with the high-end nature of Fortnum & Mason. A few reviewers expressed disappointment with specific dishes, such as the pork belly and crab starter, citing issues with preparation or flavor. Despite these isolated criticisms, the overall sentiment is that FIELD by Fortnum's offers a worthwhile dining experience, particularly for those seeking a special occasion or a taste of British tradition.
A synthesis of third-party reviews supplied by Mindtrip travel index. Not written by Breaks.
Getting there
- Phone
- 020 7734 8040
- Website
- fortnumandmason.com/field-restaurant
| Mon | 10:00 - 20:00 |
|---|---|
| Tue | 10:00 - 20:00 |
| Wed | 10:00 - 20:00 |
| Thu | 10:00 - 20:00 |
| Fri | 10:00 - 20:00 |
| Sat | 10:00 - 20:00 |
| Sun | 11:30 - 18:00 |
Against the neighbourhood
Rated 4.6 against a median of 4.5 across the 58 places to eat we hold for St James's, and the most-reviewed of them.
Booking
Still deciding?
- What dining concept or unique theme does FIELD by Fortnum's offer compared to other London restaurants?
- What are the most recommended or signature dishes to try at FIELD by Fortnum's?
- How does FIELD by Fortnum's incorporate sustainability and local sourcing into their menu options?
- What kind of ambience and dining experience can guests expect at FIELD by Fortnum's?
- Is it necessary to book a table in advance, and what is the best way to make a reservation at FIELD by Fortnum's?
Where this comes from
Venue records are drawn from the Mindtrip travel index, which aggregates place data and review signals from Google Places, Tripadvisor and booking providers. Ratings are reproduced per source rather than merged into a single number. Distances to nearby venues are computed here as great-circle distances between the published coordinates, not walking or driving routes. Comparison figures are medians computed across the venues we hold for the same neighbourhood or city.
Source: Mindtrip travel index, captured 2026-08-21.
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.