Big Easy Bar.B.Q & Crabshack in Canary Wharf offers a vibrant dining experience inspired by the 19th-century crab shacks and barbecue joints of the American Gulf Coast. The restaurant features a 10-meter bar with over 550 spirits, including frozen margaritas and craft beers. The Rum Bar and Lounge reimagines Jamaica's Port Royal, offering live music and a selection of over 100 unique rums. The venue includes a 150-seat terrace with views of Canary Wharf's skyline, private dining options like the Captain's Table, and can host events for up to 750 guests.
What visitors single out
Liked
- Accommodating and Welcoming The staff is consistently described as polite and friendly, creating a welcoming environment for all guests, including those with specific needs like wheelchair access.
- Delicious BBQ and Seafood Many reviewers rave about the quality of the food, particularly the BBQ dishes, lobster, and surf and turf options, noting the fresh flavors and tender meat.
- Exceptional Service Many diners have highlighted the friendly and attentive service, especially noting the efforts of staff members such as Domingo who go above and beyond to ensure a pleasant dining experience.
- Generous Portions and Good Value The restaurant is praised for its large portion sizes, especially regarding the bottomless brunch, which is considered excellent value for money.
- Lively Atmosphere With live music and a vibrant setting, the restaurant provides a fun and engaging atmosphere, making it a great spot for celebrations or a night out.
Criticised
- Bathroom Cleanliness Cleanliness in the restrooms was mentioned as an area for improvement, with reports of dampness, musty smells, and inadequate upkeep.
- Inconsistent Gluten-Free Options While gluten-free options are available for main courses, the lack of gluten-free desserts can be disappointing for those with dietary restrictions.
- Inconsistent Service While many praise the service, some reviewers have experienced inconsistent attention, particularly during busy periods, leading to delays in ordering or addressing issues.
- Initial Welcome Some guests have reported a cold or unwelcoming reception upon arrival, which contrasted sharply with the positive experiences they had with other staff members later on.
- Temperature of Food A few diners have mentioned that some dishes, such as nachos and fries, were not served hot enough, affecting the overall enjoyment of the meal.
The longer read
Big Easy Bar.B.Q & Crabshack in Canary Wharf receives high praise for its lively atmosphere, generous portions, and attentive service, particularly from a server named Domingo, who is repeatedly mentioned for his exceptional customer care. Many reviewers highlight the bottomless brunch as offering excellent value, with unlimited food and alcoholic drinks. The live music is frequently cited as a positive addition to the ambiance, creating a fun and relaxed dining experience without being overwhelming. The restaurant is noted for being spacious and accommodating, including wheelchair accessibility. Food quality is generally rated highly, with the lobster, surf and turf, and BBQ items like ribs and pulled pork being popular choices. The lobster is frequently described as fresh, tender, and cooked to perfection. While the BBQ platter receives positive feedback, some reviewers have found the pulled pork a little dry. Burgers are also well-received, noted for their flavor and perfect preparation. Portion sizes are consistently described as generous, often leading to guests being unable to finish their meals. Drinks are also commended, with the rum punches being a popular choice. A few reviewers mentioned issues with food temperature, specifically the nachos and fries not being hot enough, and one reviewer noted cold cheese on the nachos. Another reviewer reported slow service initially but was later impressed by the attentiveness of a particular waitress who resolved the issue. One reviewer mentioned a negative experience with a waiter who shrugged off a complaint about cold chips. The restaurant's décor and ambiance are generally praised, with some mentioning a nice view, especially in the evening. However, one reviewer noted a musty smell in the toilets and cleanliness issues. Despite these minor issues, the overwhelming consensus is that Big Easy offers a worthwhile dining experience, particularly for brunch, special occasions, and family outings. The presence of a kids' menu is also a plus for families. The restaurant's location in Canary Wharf is convenient, and the combination of good food, attentive service, and a lively atmosphere makes it a recommended spot for both locals and tourists.
A synthesis of third-party reviews supplied by Mindtrip travel index. Not written by Breaks.
Getting there
- Phone
- +44 20 4580 1172
- Website
- bigeasy.co.uk/restaurants/canary-wharf?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
| Mon | 12:00 - 22:00 |
|---|---|
| Tue | 12:00 - 22:00 |
| Wed | 12:00 - 22:00 |
| Thu | 12:00 - 22:00 |
| Fri | 12:00 - 22:30 |
| Sat | 12:00 - 22:30 |
| Sun | 12:00 - 21:30 |
Against the neighbourhood
Rated 4.2 against a median of 4.5 across the 1,957 places to eat we hold for London, where the most-reviewed is The O2.
Still deciding?
- What are the most popular or recommended dishes at Big Easy Bar.B.Q & Crabshack in Canary Wharf?
- What is the typical price range for a meal at Big Easy Bar.B.Q & Crabshack in Canary Wharf?
- What is the overall atmosphere and dining experience like at Big Easy Bar.B.Q & Crabshack in Canary Wharf?
- Is it necessary to make a reservation at Big Easy Bar.B.Q & Crabshack in Canary Wharf, especially during peak times?
- Is Big Easy Bar.B.Q & Crabshack in Canary Wharf suitable for families or larger groups with children?
Where this comes from
Venue records are drawn from the Mindtrip travel index, which aggregates place data and review signals from Google Places, Tripadvisor and booking providers. Ratings are reproduced per source rather than merged into a single number. Distances to nearby venues are computed here as great-circle distances between the published coordinates, not walking or driving routes. Comparison figures are medians computed across the venues we hold for the same neighbourhood or city.
Source: Mindtrip travel index, captured 2026-08-21.
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.