We're just an 8 minute walk from Lime Street Station, St George's Hall and the Arena, so whether you're visiting Liverpool for sightseeing or got a big night out planned, you'll definitely want a cocktail and a tasty dish to refuel. You can find us right next to Concert Square - the perfect place to kick off your night out with tropical 2-4-1 rum cocktails, beer, wine and delicious Caribbean flavours.
What each source says
- Google Places 4.8 4,904
- Tripadvisor 4.5 2,190
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-25.
What visitors single out
Liked
- Delicious Food The food is consistently praised, with many reviewers highlighting the jerk chicken and goat curry. The menu offers a wide variety of Caribbean-inspired dishes that cater to different tastes.
- Excellent and Attentive Service Numerous reviewers have praised specific staff members for their exceptional service and attentiveness. Staff are frequently commended for being friendly, helpful, and quick to accommodate requests.
- Extensive and Delicious Cocktails The cocktail menu is extensive, with many customers praising the quality and variety of drinks. The 2-for-1 offers and bottomless brunch options make it an attractive choice for cocktail enthusiasts.
- Fantastic Bottomless Brunch Many patrons highly recommend the bottomless brunch for its value and extensive cocktail selection. The attentive service ensures drinks are replenished promptly, making for a fun and satisfying experience.
- Great Atmosphere and Vibe The restaurant is often described as having a lively and vibrant atmosphere, enhanced by Caribbean-themed decor and music. It's a popular spot for those seeking a fun and energetic dining experience.
Criticised
- Bill Presentation Issues Some customers have felt pressured by staff presenting the bill prematurely. This can be a concern if you intend to order more items or are not ready to conclude your meal.
- Inconsistent Service Speed Service can be slow, especially when the restaurant is busy. Some customers reported long waits for drinks and attention from the staff, negatively impacting their experience.
- Loud Music The music volume can be quite high, potentially making conversation difficult, especially during peak hours. Some found the noise level detracted from their overall dining experience.
- Overwhelming Atmosphere The restaurant can be chaotic and overwhelming, particularly on weekends. The combination of crowds and loud music might not be suitable for those seeking a relaxed dining environment.
- Potential for Neglect When the restaurant is very busy, customers can feel ignored, especially at the bar while waiting for a table. This can lead to a negative first impression and frustration.
The longer read
Turtle Bay Liverpool Hanover Street is a vibrant restaurant and bar known for its Caribbean-inspired atmosphere, delicious food, and extensive cocktail menu, particularly excelling in bottomless brunch experiences. Many reviewers consistently praise the lively atmosphere, often describing it as having a fun, beachy, or energetic vibe, enhanced by reggae music and colorful décor. The restaurant is a popular choice for celebrations, especially birthdays, and group outings. A significant highlight is the bottomless brunch, with reviewers emphasizing the excellent value for money and the wide variety of cocktails included. The 2-for-1 cocktail offers, typically available early evening, are also frequently mentioned as a great deal. Several reviewers specifically recommend dishes like jerk chicken (especially the wings), curry goat, and fried plantains, with many appreciating the substantial portion sizes. The restaurant caters well to dietary needs, including gluten-free options, with staff demonstrating knowledge and willingness to accommodate requests. The service receives overwhelmingly positive feedback, with numerous reviewers calling out specific staff members by name – including Tara, Jodie, Kia, Omay, Ewan, Ellie, Becky, Calum, Katie, Tory, James, Zohan, Brain and more - for their attentiveness, friendliness, and efficiency. These staff members are frequently described as going above and beyond to ensure a pleasant dining experience, offering drink recommendations, keeping drinks flowing during bottomless brunch, and promptly addressing customer needs. The speed of service, especially for drinks, is consistently highlighted, even when the restaurant is busy. While the restaurant is generally praised for its atmosphere, a few reviewers have noted that the music can be loud, which may be a consideration for those seeking a quieter dining experience. A few reviewers mentioned a negative experience with service, such as being ignored at the bar or receiving the bill prematurely, but these appear to be isolated incidents. Despite being a chain restaurant, many reviewers feel that Turtle Bay maintains a high standard of food quality and service. Many reviewers express a strong desire to return, indicating high levels of satisfaction and a positive overall experience.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +44 151 706 0101
- Website
- turtlebay.co.uk/locations/liverpool-hanover-st/?utm_source=ExtNet&utm_medium=Yext
| Mon | 12:00 - 22:30 |
|---|---|
| Tue | 12:00 - 22:30 |
| Wed | 12:00 - 22:30 |
| Thu | 12:00 - 23:00 |
| Fri | 11:00 - 0:00 |
| Sat | 10:00 - 0:00 |
| Sun | 11:00 - 22:00 |
Against the neighbourhood
Rated 4.7 against a median of 4.5 across the 13 places to eat we hold for Everton, where the most-reviewed is Slug & Lettuce - Liverpool.
Still deciding?
- What are the most popular Caribbean dishes on Turtle Bay Liverpool’s menu?
- Does Turtle Bay Liverpool offer vegan or plant‑based menu options for diners?
- What is the typical noise level at Turtle Bay Liverpool, especially during evenings near Concert Square?
- Is it recommended to book a table in advance at Turtle Bay Liverpool, or can you walk in without a reservation?
- What rum‑based 2‑for‑1 cocktail specials does Turtle Bay Liverpool currently offer and are they available all day?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.