Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
What each source says
- Google 4.2 2,647
- Tripadvisor 3.5 459
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Convenient Location Situated in the city center, the restaurant is easily accessible, making it a great option for a quick and tasty meal during a day out.
- Delicious Milkshakes The milkshakes are a highlight, praised for their rich flavors and the use of real ingredients.
- Friendly and Efficient Service Staff are consistently described as warm, welcoming, and quick to serve, enhancing the overall dining experience.
- Generous Fries Portions A small order of fries is often more than enough for one person, providing great value and a tasty side to the main course.
- High-Quality Burgers The burgers are made with fresh, juicy meat and customizable with a wide variety of free toppings, allowing for a personalized and satisfying meal.
Criticised
- Cleanliness Issues Some reviewers have noted concerns about the cleanliness of the restaurant, which detracts from the dining experience.
- High Prices The cost can be quite high, especially for families, making it an expensive option compared to other fast-food restaurants.
- Inconsistent Fries Quality Some customers have experienced fries that are not crispy, taste bitter or are not up to the expected Five Guys standard.
- Location Issues The location can be difficult to access due to crowds and smokers outside.
- Small Burger Size for the Price Although the quality is good, some find the burger size smaller than expected, especially considering the price point.
The longer read
Five Guys Burgers and Fries in Cardiff City Centre receives generally positive feedback, particularly regarding the quality and customization of their burgers. Many reviewers highlight the burgers as being juicy, flavorful, and made to order with a wide array of free toppings, allowing for a personalized experience. Several reviewers explicitly state the burgers are superior to those found at typical fast-food chains. A recurring comment is the generous portion size of the fries, with many suggesting that a small portion is sufficient for one or even two people. The Cajun fries are frequently mentioned and praised for their flavor. Milkshakes are also highlighted as a positive aspect of the menu, with some reviewers describing them as excellent. Staff friendliness and attentiveness are noted in several reviews, contributing to a welcoming atmosphere. The restaurant's cleanliness is also appreciated. However, several reviewers mention that Five Guys is relatively expensive compared to other fast-food options. While most find the quality justifies the price, some feel it's overpriced for what is essentially a burger and fries meal. Some reviewers felt the regular fries were not crispy and tasted bitter. A few reviewers note that the hot dogs are small and not recommended given their price. The Coca Cola freestyle machine had problems. A few reviewers mention inconsistent experiences compared to Five Guys locations elsewhere or previous visits, especially that the burger size has decreased. Some mention the location can be hard to get to due to crowds and smokers outside. Overall, Five Guys in Cardiff City Centre is recommended for its high-quality, customizable burgers and generous portions, but potential customers should be prepared for a higher price point than typical fast food.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
| Mon | 11:00 - 23:00 |
|---|---|
| Tue | 11:00 - 23:00 |
| Wed | 11:00 - 23:00 |
| Thu | 11:00 - 23:00 |
| Fri | 11:00 - 0:00 |
| Sat | 11:00 - 0:00 |
| Sun | 11:00 - 23:00 |
Against the neighbourhood
Rated 4.1 against a median of 4.5 across the 59 places to eat we hold for Cardiff, where the most-reviewed is The Ivy Cardiff.
Still deciding?
- What are the most popular items on the menu at Five Guys Burgers and Fries Cardiff City Centre?
- Does this location offer any vegetarian or vegan-friendly meals?
- How quick is the service during peak times at this Five Guys?
- What is the dining atmosphere and seating like at the Cardiff City Centre branch?
- Are there any notable attractions or shops near Five Guys Cardiff City Centre for a combined visit?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.