Damascena Birmingham City Centre offers an authentic Middle Eastern dining experience in the heart of Birmingham. The restaurant's interior is inspired by traditional Middle Eastern designs, featuring handcrafted tiles, vibrant colors, and traditional textiles that create a warm and inviting atmosphere. The menu boasts a variety of dishes, including falafel, hummus, baba ganoush, and shawarma, catering to both vegetarian and non-vegetarian preferences. For dessert, patrons can indulge in freshly made baklava. The extensive beverage selection includes Turkish coffee, Arabian spiced coffee, and fresh mint tea. The friendly and attentive staff enhance the dining experience, making it a popular spot for both locals and visitors seeking a taste of the Middle East.
What visitors single out
Liked
- Excellent Coffee and Tea Selection Guests rave about the flavorful coffee, particularly the chai latte, as well as the refreshing mint tea, and traditional Turkish coffee served in authentic cups.
- Friendly and Attentive Service Many reviewers highlight the exceptional service provided by staff members, who are described as helpful, accommodating, and going the extra mile to ensure a pleasant dining experience.
- High-Quality, Flavorful Food Damascena consistently delivers delicious Middle Eastern cuisine, with fresh ingredients and expertly prepared dishes like shawarma, wraps and diverse vegetarian options.
- Reasonable Prices Diners appreciate the balance between the high quality of the food and the reasonable prices, making it an affordable option for enjoying a satisfying meal.
- Warm and Inviting Atmosphere The restaurant boasts a cozy and welcoming ambiance with charming decor, creating a relaxing environment for dining and socializing.
Criticised
- Inconsistent Service Quality While many reviewers praise the service, others have experienced inattentive or overworked staff, leading to a less enjoyable experience.
- Limited Parking The availability of parking space is a known issue, which can be inconvenient for customers arriving by car.
- Music Volume The music can sometimes be too loud, particularly in the morning, which may not be ideal for those seeking a quiet and relaxing atmosphere.
- Potentially Cramped Seating Some seating areas, particularly in the center of the restaurant, can feel cramped, which may affect overall comfort.
- Slow Service Some customers have noted that the service can be slow, especially during busy periods, and that it can be difficult to get the attention of the staff.
The longer read
Damascena Coffee House in Birmingham City Centre offers a cozy and inviting atmosphere with Middle Eastern-inspired decor. Many reviewers praise the diverse menu, which includes freshly brewed coffee, iced teas, wraps, sandwiches, shawarmas, pastries, and brunch dishes, with options for vegetarians and vegans. The chicken shawarma, wraps, mannish, and Oreo milkshake are frequently mentioned as highlights. Several reviewers specifically recommend the chai latte and Turkish coffee. The food is generally described as fresh, flavorful, and of good quality, although some find certain dishes too spicy. Reasonable prices are also noted.The service receives mixed feedback. Some reviewers highlight exceptional service from staff members like Hamza, Nada, Bardia, Hannah, and Marika, who are described as friendly, attentive, and helpful with food choices. Jagdeep is also mentioned for efficient service. However, other reviewers report slow and inattentive service, particularly during busy periods, with staff sometimes being difficult to get ahold of or failing to clear tables promptly. Some reviewers suggest the restaurant may be understaffed at times.The atmosphere is consistently praised as warm, welcoming, and relaxing, making it a great spot for catching up with friends, having meetings, or taking a break from shopping. The interior design, including a beautiful indoor room and courtyard feel with a tree, contributes to the pleasant ambiance. However, a few reviewers mention that the music can be a little loud, especially in the morning, and seating in the center can feel cramped. While parking is limited, the location is fairly central and convenient.Many reviewers emphasize the attention to detail, from the latte art to the overall cleanliness and comfort. The fast service (in some instances) and good quality coffee beans are appreciated, with some reviewers stating the coffee is much better than high street coffee shop chains. A few reviewers note that the portion sizes are a little small, but overall, the food is considered authentic and above average. Returning customers frequently express satisfaction with the consistent quality of food and drinks over time.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +44 121 233 1803
- Website
- damascena.co.uk
| Mon | 9:00 - 21:00 |
|---|---|
| Tue | 9:00 - 21:00 |
| Wed | 9:00 - 21:00 |
| Thu | 9:00 - 21:00 |
| Fri | 9:00 - 22:00 |
| Sat | 9:00 - 22:00 |
| Sun | 10:00 - 18:00 |
Against the neighbourhood
Rated 4.5 against a median of 4.6 across the 77 places to eat we hold for Birmingham, where the most-reviewed is The Ivy Temple Row.
Still deciding?
- What are the standout Middle Eastern dishes and vegetarian options offered at Damascena Coffee House?
- How does the interior design with handcrafted tiles and vibrant textiles contribute to the dining experience at Damascena?
- Does Damascena Coffee House provide a welcoming environment and menu choices suitable for families with children?
- What is the typical price range for main courses and desserts at Damascena in Birmingham city centre?
- Does Damascena accept reservations or walk‑ins, and what are the best times to avoid a rush?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.