The Clermont London, Charing Cross is a historic hotel situated in a prime location in London. Established in a beautifully restored Victorian building, it combines classic elegance with modern comforts. Guests can enjoy spacious rooms adorned with stylish decor and equipped with contemporary amenities. The hotel features an opulent lobby, a welcoming bar, and dining options offering an array of culinary delights. Its convenient proximity to iconic landmarks such as Trafalgar Square and the Thames River makes it an excellent choice for travelers seeking to explore the heart of London.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Beautiful Historic Ambiance The hotel boasts stunning Victorian architecture and interior design, featuring a grand staircase and elegant common areas that provide a sophisticated and memorable boutique hotel experience.
- Comfortable and Clean Rooms Many guests report well-appointed, immaculately clean rooms with plush, comfortable bedding, ensuring a restful sleep after long days of sightseeing in the busy city center.
- Complimentary Mini-Bar A standout amenity that travelers love is the daily-replenished, free selection of snacks, water, and soft drinks provided in the room, offering excellent value and convenience.
- Exceptional Staff Hospitality Guests consistently praise the hotel team for being warm, professional, and accommodating, often going the extra mile to make birthdays or special occasions memorable for visitors.
- Unbeatable Central Location Situated right next to Charing Cross station and the Tube, making it effortless to explore London landmarks like Trafalgar Square, Covent Garden, and major theaters on foot.
Criticised
- Air Conditioning Performance A recurring complaint involves climate control, with several guests noting rooms were either too warm, difficult to regulate, or that the air conditioning units were ineffective.
- Elevator and Accessibility Issues Navigating the property can be frustrating for some, with slow or occasionally out-of-order elevators, or confusing layouts requiring multiple lift transfers to reach certain room wings.
- Housekeeping and Maintenance Gaps While service is generally high, there are reports of occasional lapses, such as forgotten replenishment of room supplies or minor maintenance issues like slow shower drains.
- Inconsistent Room Quality Experience can vary depending on room location; some guests found annex or lower-level rooms to be smaller, dated, or less updated compared to the main building's rooms.
- Potential for Noise Disturbance Due to its central location above a transport hub, some guests report hearing rumble from trains or loud noise from the street, especially in lower-floor or annex rooms.
The longer read
The Clermont London, Charing Cross is widely recognized for its unbeatable location, placing guests in the heart of London’s West End. Situated directly adjacent to Charing Cross station, the hotel offers exceptional connectivity for tourists, with easy walking access to Trafalgar Square, Covent Garden, theaters, and major landmarks. The property itself is an elegant, historic building featuring beautiful Victorian architecture, grand staircases, and a classic boutique atmosphere that many visitors find charming and welcoming. Staff are frequently praised for their professional, friendly, and accommodating demeanor, often going the extra mile to assist with logistics, luggage, and special celebrations.
A significant highlight for many guests is the complimentary, daily-replenished minibar and snack selection, a differentiator that adds substantial value and convenience. Generally, rooms are described as clean and comfortable, often featuring thoughtful amenities like plush towels and quality linens. However, the guest experience varies significantly based on room location. While guests in the main building often report high-quality accommodations, those placed in the hotel's annex or side wings frequently describe smaller, more dated rooms, sometimes characterized by worn carpets, limescale on shower heads, or maintenance issues like slow drainage. Travelers should be aware of the hotel's layout; some guests find navigating between wings and managing the multiple elevators to be cumbersome or confusing.
Potential guests should carefully consider the trade-offs of such a central location. While the property is remarkably well-positioned for sightseeing, it is an active urban hub. As a result, noise can be a recurring issue for light sleepers. Many reviews note audible rumblings from the train station, street-level nightlife, or delivery activity, particularly in lower-floor or street-facing rooms. Guests are encouraged to specifically request quieter, rear-facing rooms to mitigate these disturbances. Additionally, reports of inconsistent elevator service—including occasional outages and long wait times—are a notable operational drawback.
Regarding dining, the breakfast buffet is highly regarded for its variety and quality, though it is frequently noted as being expensive. The on-site restaurant and bar receive mixed feedback; while some patrons enjoy the atmosphere and menu, others find the pricing high compared to the extensive array of independent dining options nearby. Overall, The Clermont Charing Cross is an excellent choice for visitors who prioritize proximity to transport and attractions and are comfortable with the inherent noise and bustle of central London. It is a high-functioning, service-oriented hotel that delivers significant convenience, provided travelers communicate their preferences regarding room location and noise sensitivity during the booking process.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +4402075235052
- Website
- theclermont.co.uk/charing-cross
- Check in
- 15:00 · out 11:00
| Mon | 24 Hours |
|---|---|
| Tue | 24 Hours |
| Wed | 24 Hours |
| Thu | 24 Hours |
| Fri | 24 Hours |
| Sat | 24 Hours |
| Sun | 24 Hours |
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Allergy Free Room
- Bar
- Concierge
- Currency Exchange
- Family Rooms
- Gym
- Heating
- Housekeeping
- Internet
- Ironing
- Laundry
- Non Smoking Rooms
Against the neighbourhood
Rated 4.5 against a median of 4.3 across the 44 venues we hold for Covent Garden, where the most-reviewed is The Savoy.
Booking
Still deciding?
- What amenities and comfort features do the rooms at The Clermont London, Charing Cross offer?
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- What dining options are available at The Clermont London, Charing Cross?
- What do recent guests say about their experience at The Clermont London, Charing Cross?
- How accessible is The Clermont London, Charing Cross by public transport and for guests with mobility needs?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.