St Giles London - A St Giles Hotel is a centrally located hotel that offers comfortable accommodation and modern amenities. With a vibrant atmosphere, it is ideal for both leisure and business travelers. The hotel features well-appointed rooms, a fitness center, and a restaurant that serves a variety of dishes. Guests can easily explore nearby attractions, such as the British Museum and Covent Garden, making it a convenient base for those looking to experience the cultural richness of London.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Competitive Value Given its prime central location, the hotel is widely considered an affordable base for travelers who want to prioritize being close to tourist attractions without overspending on luxury accommodation.
- Convenient Transit Access Ideally located just steps from the Elizabeth Line and Tube network, the hotel is exceptionally easy to reach from Heathrow Airport and serves as a highly practical base for exploring the city.
- Friendly and Professional Staff Guests consistently praise the hotel team for being welcoming, helpful, and accommodating, with the concierge service frequently cited as a highlight for navigating local transport and planning tours.
- Modern Renovated Rooms Guests who receive upgraded, newly refurbished rooms frequently describe them as clean, modern, and well-equipped with functional bathrooms and adequate amenities, providing a comfortable experience compared to the older room sections.
- Unbeatable Location The hotel is situated in the heart of London, offering unparalleled access to Tottenham Court Road station, major West End theatres, Oxford Street shopping, and numerous dining options within easy walking distance.
Criticised
- Disturbing Noise Levels Due to thin walls and poor soundproofing, guests frequently report being woken up by hallway noise, slamming doors, and raucous activity from neighboring rooms, alongside street noise if windows are opened for air.
- Excessive Additional Charges Many travelers express frustration over being nickeled-and-dimed for basic amenities, noting that charges for early check-in or luggage storage can feel excessive and unwelcome, especially given the base cost of the stay.
- Frequent Elevator Delays The elevator system is a major pain point; guests consistently report long wait times, small cabins that fill quickly, and frequent service outages, often forcing people to resort to using the stairs.
- Inadequate Cooling Many rooms lack reliable air conditioning, leading to uncomfortably hot conditions during warmer months. Guests often find desk fans ineffective and are forced to open windows, inviting significant outside street noise.
- Inconsistent Room Quality There is a stark disparity between rooms; while some are newly renovated, many guests find themselves in dated, tired accommodations featuring worn carpets, questionable hygiene, and cramped layouts that fall short of expectations.
The longer read
The St Giles London - A St Giles Hotel is best described as a budget-friendly destination where the primary selling point is an unbeatable central location. Situated just steps from the Tottenham Court Road station, it offers incredible access to the Elizabeth Line, the West End, major theatres, and world-class shopping. Guests consistently praise the helpfulness and professionalism of the staff, particularly the concierge and reception teams, who are often cited as the hotel’s greatest asset. For travelers who prioritize being in the heart of London over luxury and amenities, this hotel serves as a functional, albeit utilitarian, base for exploration. However, the guest experience is significantly inconsistent, largely depending on whether one is assigned a newly refurbished room or an original, dated one. While renovated rooms are generally described as clean, modern, and sufficient for short stays, a significant number of guests report staying in tired rooms featuring stained carpets, peeling paint, worn-out furniture, and bathrooms that show signs of age or inadequate cleaning. Room size is a common concern; many accommodations are notably compact, with little storage space. Furthermore, climate control is unpredictable, with several guests noting that rooms lacking air conditioning can become uncomfortably hot, while existing air conditioning units are frequently reported as noisy or ineffective. Operational frustrations most frequently center on the hotel’s elevator system. Guests across the board report severe, ongoing delays, citing an inadequate number of functional, small lifts that lead to long, crowded queues during peak hours. This is a recurring pain point, particularly for those traveling with luggage or those with mobility issues who cannot easily navigate the stairs. Additionally, many reviewers expressed frustration with the hotel’s policies regarding extra charges for services that are often complimentary elsewhere, such as early check-in, luggage storage, and limited housekeeping. While the hotel is currently undergoing a phased renovation to address its aging infrastructure, prospective guests should be aware that construction noise can be disruptive during daylight hours. Ultimately, the St Giles is a "you get what you pay for" destination. It is highly recommended for those who only need a clean, safe place to sleep and plan to spend their time exploring the city. If you choose to stay, it is highly advisable to specifically request a renovated room upon booking or check-in to avoid the outdated accommodations that have disappointed other guests. Despite the operational quirks and aging infrastructure in some parts of the building, the location remains difficult to rival at this price point.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +442073003000
- Website
- stgiles.com/london-hotels/stgiles-london-hotel
- Check in
- 15:00 · out 10:00
| Mon | 24 Hours |
|---|---|
| Tue | 24 Hours |
| Wed | 24 Hours |
| Thu | 24 Hours |
| Fri | 24 Hours |
| Sat | 24 Hours |
| Sun | 24 Hours |
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Concierge
- Electric Kettle
- Gym
- Heating
- Housekeeping
- Internet
- Ironing
- Laundry
- Non Smoking Rooms
- Restaurant
- Room Service
Against the neighbourhood
Rated 3.7 against a median of 4.2 across the 23 venues we hold for St Giles, and the most-reviewed of them.
Booking
Still deciding?
- What types of rooms and bed configurations does St Giles London provide for guests?
- What dining venues and cuisine choices are available within St Giles London for breakfast, lunch, and dinner?
- How convenient are public transport links, such as tube stations and bus routes, from St Giles London to major London attractions?
- What fitness, spa, or wellness amenities does St Giles London offer for guests looking to stay active during their stay?
- What business‑related services, such as meeting rooms or workspaces, are available at St Giles London for travelling professionals?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.