Holiday Inn Express London Stratford offers contemporary accommodation with a focus on comfort and convenience. Situated within easy reach of Stratford's vibrant shopping and entertainment district, this hotel caters to both business and leisure travelers. Rooms are well-equipped with modern amenities, including free Wi-Fi, flat-screen televisions, and comfortable bedding. Guests can start their day with a complimentary breakfast buffet featuring a variety of options. The hotel also provides easy access to public transport, making it an ideal base for exploring London and its attractions.
What each source says
- Priceline 4.2 6,731
- Google 4.3 2,113
- Tripadvisor 4.0 1,245
- Expedia 4.6 1,182
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Comfortable Rooms Rooms are consistently described as clean, tidy, and comfortable, with comfortable beds and well-maintained bathrooms.
- Convenient Location The hotel is ideally situated near Stratford Station, Westfield shopping center, and the ABBA Voyage arena, offering easy access to transport, shopping, and entertainment.
- Excellent, Friendly Staff Guests consistently praise the staff's helpfulness, politeness, and attentiveness, creating a welcoming and positive atmosphere throughout the hotel.
- Good Breakfast Selection The complimentary breakfast is generally well-received, with a good variety of hot and cold options to suit different tastes.
- Proximity to Transport The hotel's location offers easy access to various transportation options, including the tube and DLR, making it convenient for exploring London.
Criticised
- Breakfast Area Can Be Crowded The breakfast area can become very busy, especially during peak times, leading to difficulties finding seating and navigating the buffet.
- Inconsistent Room Features Some rooms lack essential amenities like a fridge, sufficient storage, or adequate numbers of power outlets on both sides of the bed.
- Occasional Cleanliness Issues A few guests have reported cleanliness issues, such as dust in rooms or hair in the bathroom, though these appear to be isolated incidents.
- Parking Availability and Cost On-site parking is limited and can be expensive, potentially requiring guests to seek alternative parking options nearby.
- Potential for Noise Rooms facing the main road may experience traffic noise, which can be disruptive, particularly in the late evening.
The longer read
Holiday Inn Express London Stratford garners praise for its excellent staff, cleanliness, and convenient location, particularly for those attending ABBA Voyage or visiting Westfield shopping centre. Multiple reviewers highlight the staff's friendliness, helpfulness, and professionalism, with specific mentions of outstanding service from individuals like Ahmed and Tegan. Guests consistently describe the rooms as clean, tidy, and comfortable, with comfortable beds, though some mention soft pillows. The complimentary breakfast receives generally positive feedback for its variety and quality, although a few reviewers note it can get crowded. The hotel's location is a major draw, being within walking distance of Stratford Station, Westfield, and the ABBA Arena, offering easy access to transportation links and local attractions. Several reviewers found the hotel well-suited for events at the O2 and Excel exhibition centre due to its proximity to transport options. Some guests recommend requesting rooms away from the main road to minimize traffic noise. While most found the rooms adequate, some mention a minimalist design with limited storage space. A few reviewers experienced minor issues such as dust in rooms, bathroom flooding, and hard beds, but these were typically addressed by the responsive staff. Parking can be a challenge due to limited on-site spaces, with some finding alternative parking options nearby. Some reviewers found the breakfast selection excellent, while others found it basic with some items of poor quality. Several reviewers experienced excellent and friendly service at check-in. Several reviewers specifically mentioned the proximity to the Abba Voyage arena as a primary reason for their stay and were satisfied with the hotel's location. A few reviewers noted the lack of a refrigerator in the room. Some found the hotel a good value for the location. The area around the hotel is described as undergoing change. Some reviewers noted limited choices for evening dining apart from what the hotel offered. Some mentioned that the hotel could do with some customer service awareness from the cleaning staff, who appeared to ignore the customers, when waiting for the lift. There are conflicting reviews about the noise level, some reported quiet rooms while others mentioned noise from the busy road. Some reviewers reported issues with the heating/air conditioning system.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- 00442085368000
- Website
- ihg.com/redirect?path=hd&localeCode=en&hotelCode=LONST
- Check in
- 14:00 · out 11:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Activities
- Air Conditioning
- Baggage Storage
- Bar
- Bath Shower
- Complimentary Instant Coffee
- Complimentary Toiletries
- Conference Room
- Currency Exchange
- Golf
- Hair Dryer
- Housekeeping
- Internet
Against the neighbourhood
Rated 4.2 against a median of 4.3 across the 4 venues we hold for Fish Island, and the most-reviewed of them.
Booking
Still deciding?
- What amenities and comforts can guests expect in the rooms at Holiday Inn Express London Stratford?
- What types of breakfast options are available for guests staying at this hotel?
- How convenient is public transportation access from Holiday Inn Express London Stratford?
- What popular attractions or sightseeing spots are within walking distance of the hotel?
- What do previous guests commonly say about their experience at Holiday Inn Express London Stratford?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.