Premier Inn Glasgow City - George Square is a modern hotel conveniently situated in the heart of Glasgow. The property boasts comfortable rooms equipped with essential amenities like flat-screen TVs and free Wi-Fi, ensuring a pleasant stay. Guests can enjoy a hearty breakfast buffet, with a selection of hot and cold options available. The hotel's prime location allows easy access to various attractions, shopping areas, and dining options. Whether traveling for business or leisure, guests will appreciate the friendly service and welcoming atmosphere that Premier Inn offers.
What each source says
- Tripadvisor 4.5 3,860
- Google 4.2 2,241
- Priceline 4.3 5
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Comfortable Rooms Many guests report that the rooms are clean, spacious, and well-maintained, frequently highlighting the comfortable beds as a standout feature that ensures a good night's sleep.
- Excellent Breakfast The buffet-style breakfast is highly regarded for its variety and quality, offering great value for money and a delicious selection that satisfies diverse dietary needs and preferences.
- Friendly Staff Guests consistently praise the hotel team for being welcoming, attentive, and helpful, often noting their willingness to assist with luggage storage and provide useful local directions.
- Great Value Multiple reviewers emphasize that this hotel provides reliable, high-quality budget accommodation, making it an excellent choice for travelers who prioritize consistent standards and a cost-effective stay in Glasgow.
- Prime Location The hotel is situated in the city center, just a short walk from George Square, Queen Street Station, and major shopping areas, making it extremely convenient for sightseeing, business, and transport links.
Criticised
- Frustrating Check-in Experience Travelers frequently noted long queues due to limited staff availability and issues with self-service kiosks, compounded by policies charging extra fees for early check-in, even when rooms are ready.
- Maintenance and Cleanliness Concerns Some guests mentioned issues with room maintenance, including reports of dampness, visible mould near windows, and worn furniture, indicating a need for more thorough attention to room upkeep.
- Poor Internet Connectivity Many visitors expressed dissatisfaction with the slow complimentary Wi-Fi, often requiring an additional fee for faster service, which remains inadequate for business needs like video conferencing.
- Poor Ventilation and Temperature Several guests reported issues with stuffy rooms due to windows that cannot be opened and air conditioning systems that are often noisy, ineffective, or difficult to control.
- Unreliable Lifts Multiple guests experienced frustration with temperamental, small, or slow lifts, which often resulted in long waits during busy periods or, in some cases, limited accessibility for those with luggage or mobility needs.
The longer read
The Premier Inn Glasgow City - George Square consistently earns praise for its superb location, positioned just a short, walkable distance from Queen Street Station and the heart of the city’s shopping, dining, and nightlife in the Merchant City. Guests frequently highlight the reliability of the staff, who are widely described as exceptionally friendly, professional, and welcoming. Many reviewers view this as a dependable, budget-friendly choice that delivers a consistent "Premier Inn" experience—comfortable beds, clean rooms, and a reliable breakfast buffet that represents excellent value for money, with many noting that children often eat free. The hotel is particularly well-regarded by business travelers and tourists alike for its accessibility to major transport links, including the airport bus and city tour routes.
While the hotel is generally seen as a great value, there are recurring concerns regarding room comfort and maintenance that potential guests should consider. A significant number of travelers report issues with temperature control, specifically that some rooms become quite warm, and because the windows are often sealed shut, guests are reliant on the air conditioning or ventilation systems, which some find ineffective or noisy. Several guests have also noted occasional issues with cleanliness, such as reports of black mould near windows or lingering odors, suggesting some rooms may need deeper maintenance or better upkeep. Additionally, the hotel’s elevators are frequently cited as being small, slow, or occasionally out of service, which can be an inconvenience, especially when the hotel is busy.
Technology and amenities also present a mixed picture. While many guests enjoy the recently refurbished rooms and the modern, spacious "Premier Plus" options which include added comforts like coffee machines and fridges, others express frustration with the internet service. The standard Wi-Fi is described by many as slow or unreliable, with some guests finding the paid "ultimate" upgrade to be insufficient for business needs like video calls. Furthermore, while the hotel is generally quiet, some rooms facing the street may experience noise. Parking is a frequent topic, and while the hotel is located near an expensive NCP car park, savvy guests recommend the nearby Duke Street car park, which offers significantly lower daily rates. Overall, this property is recommended for its prime location and excellent value for short-term stays, provided guests manage their expectations regarding room ventilation and internet speed.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +03337777294
- Website
- premiertravelinn.com
- Check in
- 14:00 · out 12:00
Facilities
- 24 Hours
- Accessible
- Air Conditioning
- Baggage Storage
- Bath Shower
- Blackout Curtains
- Clothes Rack
- Complimentary Instant Coffee
- Complimentary Tea
- Complimentary Toiletries
- Conference Room
- Electric Kettle
- Family Rooms
- Hair Dryer
- Heating
- Housekeeping
Against the neighbourhood
Rated 4.4 against a median of 4.5 across the 4 venues we hold for City Centre, where the most-reviewed is Leonardo Bristol Glassfields.
Booking
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.