The Malone Hotel is a boutique hotel situated in the tranquil Queen's Quarter of South Belfast. Established in 1945 and recently refurbished, it offers 103 stylishly appointed rooms and self-contained apartments. Guests can dine at the Gallery Restaurant, which serves modern Irish cuisine, or enjoy a pint at the Greyhound Bar, a traditional Irish pub. The hotel is within walking distance of Queen's University Belfast and the Ulster Museum, and offers on-site parking facilities.
What each source says
- Priceline 4.1 2,251
- Tripadvisor 4.0 2,032
- Google 4.2 1,394
- Expedia 4.2 1,005
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Exceptional Staff Guests consistently praise the front desk and breakfast team, frequently noting that the staff is welcoming, attentive, and often goes above and beyond to ensure a positive stay.
- Free On-Site Parking A significant advantage for travelers, the hotel offers convenient parking located behind the property, which is highly valued and saves guests the hassle of finding street parking.
- High-Quality Breakfast The breakfast is frequently lauded for its variety, featuring a wide selection of cooked-to-order hot items and continental choices that guests find delicious and well-prepared.
- Quiet and Convenient Location Situated in a leafy, residential area, the hotel offers a peaceful environment while remaining within easy walking distance of Queen's University and well-served by public transport.
- Spacious and Comfortable Rooms Many reviewers highlight the impressive room size, cleanliness, and comfort of the beds, noting they are larger and better equipped than typical hotel rooms.
Criticised
- Inconsistent Service Levels While many staff members are excellent, some guests experience slow or disorganized service in the bar and dining areas, often attributed to occasional understaffing.
- Potential for Noise Due to the hotel's popularity for functions and events, combined with thin walls, some guests have experienced disruptive noise from corridors, function rooms, or street-level foot traffic.
- Signs of Wear and Tear Several reviewers note that while the hotel is generally clean, some rooms appear tired, citing issues like stained carpets, peeling paint, or dated bathroom fixtures.
- Temperature Control Issues Multiple guests report that rooms often become uncomfortably warm, especially during summer months, as many lack effective air conditioning or sufficient ventilation to cool the space.
- Unexpected Room Allocation Some guests express disappointment at being allocated rooms in residential buildings across the street from the main hotel without prior notification, affecting their expected hotel experience.
The longer read
The Malone Hotel is a boutique property located in a quiet, leafy residential area near Queen’s University, approximately 20–30 minutes by foot from Belfast city center. Guests consistently praise the hotel’s atmosphere, highlighting the elegant lobby, well-kept public areas, and the friendly, professional nature of the staff—with special mention often made of specific team members like Tony in the breakfast room. The accommodation options are varied, ranging from main hotel rooms to apartments across the street, generally described as spacious, clean, and modern. Visitors appreciate amenities like Rituals toiletries, quality bedding, and the availability of free on-site parking, a significant advantage in Belfast. Many guests find the location ideal for a peaceful retreat with easy access to the Botanic Gardens and the sightseeing bus route, though some note it is slightly removed from the city's nightlife hub.
However, the guest experience is not without inconsistency. A frequently cited issue concerns room climate control; many reviewers reported rooms being excessively warm, particularly in the summer months or during mild weather, with limited or no air conditioning available. While windows can be opened, this may invite street noise from the surrounding student-populated area. Another recurring point of contention involves the breakfast service. While many enjoy the food quality—particularly the cooked-to-order options—others have experienced significant delays during busy periods, understaffing, and inconsistent service levels. Additionally, some guests staying in annex buildings felt slightly disconnected from the main hotel services, and a few noted dated décor, maintenance issues like slow-draining showers, or worn carpets in certain rooms.
Dining at the hotel draws mixed but generally positive feedback. The Greyhound Bar and The Gallery restaurant are well-regarded for quality, though some diners felt the bar menu was limited or that service in the lounge area could be slow. Pricing for extras, such as breakfast when not included in the rate and parking (which some visitors noted as having changed from free to paid), are points that prospective guests should verify when booking. The hotel is popular for weddings and group functions, which can occasionally impact the atmosphere in public spaces or create noise, a trade-off for its character and convenient location. Ultimately, for those prioritizing a spacious, well-located stay in a quieter district with friendly service, the Malone Hotel remains a highly recommended choice, provided one is aware of the potential for room temperature variations and variable peak-time service.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +442890388000
- Website
- themalonehotel.com/?utm_source=my-business&utm_medium=organic&utm_campaign=Google%20My%20Business
- Check in
- 15:00 · out 11:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Baggage Storage
- Banquet Room
- Bar
- Bath Shower
- Bottled Water
- Bridal Suite
- Complimentary Instant Coffee
- Complimentary Tea
- Complimentary Toiletries
- Concierge
- Conference Room
- Dining Area
Against the neighbourhood
Rated 4.1 against a median of 4.4 across the 13 venues we hold for Queens Quarter, where the most-reviewed is Benedicts Hotel.
Booking
Still deciding?
- What amenities are included in the rooms at The Malone Hotel?
- What types of dishes does the on‑site restaurant serve and are they sourced locally?
- Which nearby attractions are most conveniently reachable from The Malone Hotel?
- What transport options are available for getting to and from The Malone Hotel?
- What have past guests said about the overall experience at The Malone Hotel?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.