Heavenly Desserts Manchester is a dessert restaurant located at 25 Wilmslow Road in Rusholme, Manchester. The establishment is part of the Heavenly Desserts chain, known for its luxurious and indulgent sweet offerings. The menu features a wide array of desserts, including waffles, crepes, cheesecakes, and milkshakes, catering to various tastes and dietary preferences. The interior boasts a contemporary and inviting ambiance, making it a popular spot for dessert enthusiasts seeking a delightful treat.
What each source says
- Google Places 4.8 10,329
- Tripadvisor 3.5 72
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-25.
What visitors single out
Liked
- Beautiful and Inviting Decor The restaurant boasts a visually appealing interior, often described as elegant and Instagrammable, creating a pleasant atmosphere.
- Clean and Well-Maintained Environment Customers consistently highlight the cleanliness of the restaurant, contributing to a comfortable and enjoyable visit.
- Delicious, High-Quality Desserts The desserts, especially waffles and crepes, are consistently praised for their taste, presentation, and quality, making it a worthwhile treat.
- Exceptional and Friendly Service Many staff members are noted for being attentive, polite, and helpful, enhancing the overall dining experience.
- Vast Menu Selection There is a wide array of dessert options to choose from, catering to diverse preferences and ensuring something for everyone.
Criticised
- Inconsistent Macaroon Quality The macaroons may sometimes be overly dense and hard, leading to a disappointing experience for some customers.
- Possible Delays in Food Service Although many find the service fast, some have experienced delays in receiving their orders, impacting their overall satisfaction.
- Potentially Long Wait Times During peak hours, such as Saturday nights, customers may experience wait times of up to 30 minutes.
- Temperature Control Issues The air conditioning can sometimes be too strong, making the environment uncomfortably chilly for some customers.
- Unprofessional Staff Behavior A small number of reviews mention instances of unprofessional staff behavior.
The longer read
Heavenly Desserts Manchester receives overwhelmingly positive reviews, particularly regarding the quality of desserts and the exceptional service. Many reviewers describe the desserts as delicious, well-presented, and offering a wide variety of options, with waffles, cookie dough, crepes, and the ruby croffle being frequently praised. The lotus biscoff milkshake and saffron latte also receive positive mentions. The restaurant is noted for its beautiful and inviting décor, often described as "instagrammable," "lush," and "posh," contributing to a relaxed and enjoyable atmosphere. Several reviewers specifically highlight the cleanliness of the establishment. The staff consistently receives high praise for being friendly, attentive, and professional. Many reviewers mention specific staff members by name (including Jewasi, Laxmi, Ashok, Arun, Zain, Saika, Dalya, Sarika, Asima, Rajesh, Rais, Simrah D, Josh, Joshua, Christie, Simra Javed, Yuvashri, Nelly, Moe and Imran) and commend their outstanding service, helpful recommendations, and ability to create a welcoming and memorable experience. Some reviewers specifically mentioned how staff went above and beyond to accommodate requests, such as turning up the heating or securing specific seating arrangements. The speed of service is generally considered to be prompt, especially during less busy hours. However, some reviewers noted longer waiting times during peak hours, particularly on Saturday nights, with one mentioning a 30-minute wait. One reviewer expressed disappointment with a macaroon that was too dense and hard. Another mentioned that the air conditioning was too high and requested blankets. A small number of reviewers raised concerns about staff wearing masks improperly or temperature checks being conducted inadequately, but these appear to be isolated incidents. Overall, Heavenly Desserts Manchester is highly recommended for its delicious desserts, beautiful ambiance, and exceptional customer service, making it a popular destination for both locals and visitors.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +44 161 546 7817
- Website
- heavenlydesserts.co.uk/stores/manchester
| Mon | 12:00 - 0:00 |
|---|---|
| Tue | 12:00 - 0:00 |
| Wed | 12:00 - 0:00 |
| Thu | 12:00 - 0:00 |
| Fri | 12:00 - 0:00 |
| Sat | 12:00 - 0:00 |
| Sun | 12:00 - 0:00 |
Against the neighbourhood
Rated 4.8 against a median of 4.6 across the 26 places to eat we hold for Manchester, where the most-reviewed is Popeyes Louisiana Chicken.
Still deciding?
- What are the most popular desserts at Heavenly Desserts Manchester?
- Does Heavenly Desserts Manchester offer vegan or gluten-free desserts?
- What is the atmosphere and décor like at Heavenly Desserts Manchester?
- Is Heavenly Desserts Manchester suitable for families with children?
- When are the busiest and quietest times to visit Heavenly Desserts Manchester?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.