The Westbridge Hotel is a boutique hotel situated in the vibrant area of Stratford, London. This modern hotel combines contemporary design with traditional hospitality, offering guests a welcoming atmosphere. It features elegantly furnished rooms equipped with flat-screen TVs, free Wi-Fi, and tea and coffee-making facilities. Guests can enjoy a complimentary breakfast each morning, while the hotel's convenient location provides easy access to major attractions, including the Olympic Park, Westfield Shopping Centre, and various transport links. With its unique charm and attentive service, The Westbridge Hotel is an ideal choice for both leisure and business travelers.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Charming Atmosphere Despite a modest exterior, the hotel interior is surprisingly elegant and modern, featuring a peaceful, lovely courtyard terrace that serves as a quiet oasis away from the busy city streets.
- Exceptional Staff Guests consistently praise the staff for being incredibly welcoming, helpful, and accommodating, frequently going above and beyond to personalize stays, assist with directions, and promptly resolve any requests.
- Outstanding Breakfast The extensive buffet breakfast receives high marks for its wide selection of hot and cold items, providing a delicious, high-quality, and convenient start to the day for most visitors.
- Prime Location Ideally situated for those attending the ABBA Voyage concert, the hotel is also just a short walk from the Stratford train station, DLR links, and the extensive Westfield shopping centre.
- Spotless Rooms The hotel is frequently commended for its high standards of cleanliness, with many guests noting that the rooms, bathrooms, and communal areas are immaculate and well-maintained upon arrival.
Criticised
- Bathroom Deficiencies Recurring reports mention leaking shower doors, poor water pressure, or extremely tiny bathroom layouts, which can result in wet floors or make the facilities feel cramped and difficult to use.
- Compact Accommodations Several guests report that rooms, particularly in the older sections or attic spaces, are quite small and cramped, sometimes making it difficult to move around the furniture comfortably.
- External Noise Depending on the specific room location, guests may experience disturbances from street traffic or vibrations from nearby trains, which can occasionally impact sleep quality for lighter sleepers.
- Inconsistent Temperature Numerous reviews highlight issues with climate control, with many rooms becoming uncomfortably warm during summer months because the air conditioning systems are sometimes ineffective or difficult to adjust.
- Limited On-site Dining The hotel lacks a full-service restaurant, with evening dining options primarily restricted to a limited pizza menu, which can be inconvenient for guests seeking comprehensive, varied on-site meal choices.
The longer read
The Westbridge Hotel is a standout choice for travelers visiting the ABBA Voyage arena or the Westfield Stratford City shopping complex, frequently cited as being within a convenient 10-to-15-minute walking distance. While the exterior might appear unassuming or slightly dated, guests consistently praise the interior as modern, clean, and boutique-style, often feeling surprised by the contrast once they step inside. The hotel’s primary differentiator is its staff, who receive near-universal acclaim for being exceptionally friendly, accommodating, and willing to go above and beyond, including helping with special birthday arrangements, organizing taxis, and providing travel advice. The breakfast buffet is another major highlight, described as delicious, extensive, and high-quality, though some guests noted it can be expensive if not included in the room rate.
Room quality varies based on the specific type and location within the building. Standard rooms are often described as compact but practical, well-equipped with amenities like mini-fridges, tea/coffee facilities, and Rituals toiletries. Travelers seeking more space or luxury should consider the suites, which often include balconies or patios—a prized feature for relaxing. However, guests staying in rooms facing the main road or near railway lines frequently report noise issues, including vibrations from passing trains, which may disturb light sleepers. Additionally, some guests mentioned that air conditioning performance can be inconsistent during heatwaves, and some rooms lack sufficient power sockets near the bed, which can be inconvenient for modern travelers.
Dining options outside of breakfast are limited, as the hotel typically does not operate a full-service restaurant for dinner, often restricting hot food options to pizza or partner delivery services, which received mixed reviews regarding temperature and variety. Some guests felt the hotel is overpriced during major event days or when comparing room size to the cost. The bathroom setups in some rooms, particularly in the older parts of the building or the suites, are noted as being quite tiny, with tight configurations between the toilet and sink that might challenge guests with restricted mobility. Despite these minor physical limitations, the hotel maintains a high reputation for cleanliness and overall safety, making it a highly recommended hub for travelers prioritizing friendly service, proximity to East London events, and easy access to public transport links like the DLR and Stratford station.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- 00442033274969
- Website
- thewestbridge.com
- Check in
- 15:00 · out 12:00
| Mon | 24 Hours |
|---|---|
| Tue | 24 Hours |
| Wed | 24 Hours |
| Thu | 24 Hours |
| Fri | 24 Hours |
| Sat | 24 Hours |
| Sun | 24 Hours |
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Concierge
- Dining Area
- Electric Kettle
- Garden
- Gym
- Heating
- Housekeeping
- Internet
- Laundry
- Outdoor Furniture
- Radio
Against the neighbourhood
Rated 4.3 against a median of 4.3 across the 4 venues we hold for Fish Island, where the most-reviewed is Holiday Inn Express London Stratford.
Booking
Still deciding?
- What are the available room types and their rates?
- Is there free Wi-Fi and other amenities included in the stay?
- What dining options are available on-site or nearby?
- What attractions or transportation options are close to the hotel?
- What are the check-in and check-out times?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.