Moxy London Excel is a vibrant hotel situated near the Royal Docks, designed for both business and leisure travelers. The hotel features modern rooms equipped with high-speed internet, stylish decor, and comfortable furnishings. Guests can enjoy a lively atmosphere in the communal spaces, which include a bar and lounge area where socializing and networking are encouraged. The hotel also offers a 24-hour gym and easy access to the ExCel Exhibition Centre, making it an ideal choice for those attending events. With its unique blend of comfort and style, Moxy London Excel provides a refreshing stay in London.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Modern Rooms Guests consistently praise the cleanliness and modern design of the rooms, providing a comfortable and well-maintained environment for their stay.
- Convenient Location for Transportation The Moxy offers easy access to transportation, with proximity to the DLR and Elizabeth lines, as well as London City Airport, making it convenient for exploring London or catching a flight.
- Friendly and Helpful Staff Many reviewers highlight the positive interactions with the hotel staff, noting their friendliness, attentiveness, and willingness to assist with any needs or requests.
- Funky and Trendy Atmosphere The Moxy boasts a unique and stylish decor, creating a vibrant and enjoyable atmosphere for guests, with common areas designed for relaxation and socializing.
- Good Breakfast Options The hotel offers a tasty breakfast with a variety of options, including hot items, cereals, and pastries, providing a satisfying start to the day.
Criticised
- Inconsistent Service While many reviewers praise the staff, some have reported instances of slow or inattentive service, particularly at the bar or during check-in, leading to a less than satisfactory experience.
- Inconsistent Temperature Control Multiple reviewers have reported issues with temperature control in the rooms, with difficulties adjusting the thermostat or experiencing overly warm conditions.
- Limited Amenities The absence of certain amenities, such as a refrigerator in the room or a phone for contacting reception, can be inconvenient for some guests.
- Potential Noise Issues Due to the hotel's proximity to London City Airport, some guests have experienced noise disturbances from airplanes, which may affect their sleep quality.
- Small Room Sizes Some guests have noted that the rooms can be quite small, particularly the bathrooms, which may be a concern for travelers seeking more spacious accommodations.
The longer read
Moxy London Excel receives generally positive reviews for its modern, clean, and comfortable rooms, often described as spacious, especially the family rooms. The hotel's proximity to the DLR station and London City Airport makes it convenient for travel, particularly for those attending events at the ExCel Centre or catching early morning flights. Many guests appreciate the friendly and helpful staff, who are often commended for their attentiveness. The hotel's decor is frequently described as funky, trendy, and modern, creating a vibrant atmosphere. The breakfast receives mixed reviews; some guests find it good with many options, while others find it average or with limited hot options. Several reviewers highlight the comfort of the beds and the cleanliness of the rooms and bathrooms. However, some guests have noted issues with the room temperature control, finding it either too hot or too cold, and the lack of a mini-fridge in the rooms. The hotel's connectivity, including Wi-Fi and TV apps, has been reported as unreliable by some guests. Some guests have reported issues such as non-functioning sockets, windows not closing properly, and noise from the nearby airport although others have said that the hotel is soundproof. A few reviewers have mentioned the small size of the standard rooms and bathrooms. The hotel's parking is available for a fee, which some guests find expensive. Several reviewers have noted the absence of phones in the rooms, requiring guests to go to the reception for assistance. The bar area and its staff are generally well-regarded, but a few reviewers have mentioned slow service at times. Some guests have experienced issues with cleanliness, such as stains on sheets or a grimy bathroom floor. While the location is convenient for the ExCel and airport, it is further from central London, which may be a drawback for some tourists. Some reviewers have complained about a deposit charged upon arrival, with delays in receiving the refund. Overall, Moxy London Excel is a good option for those prioritizing convenience to the ExCel and airport, modern design, and friendly service, but potential guests should be aware of the reported issues with room temperature, connectivity, and room size.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +31683415986
- Website
- marriott.com/en-us/hotels/lonor-moxy-london-excel/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
- Check in
- 15:00 · out 12:00
Facilities
- 24 Hours
- Accessible
- Activities
- Air Conditioning
- Bar
- Cafe
- Family Rooms
- Hair Dryer
- Heating
- Housekeeping
- Internet
- Kitchenware
- Non Smoking Rooms
- Parking
- Poolside Bar
- Radio
Against the neighbourhood
Rated 4.2 against a median of 4.3 across the 9 venues we hold for Borough of Greenwich, where the most-reviewed is Holiday Inn Express London - ExCel.
Booking
Still deciding?
- What smart technology and bedding features do the rooms at Moxy London Excel offer for a comfortable stay?
- What dining choices are available within the hotel and in the surrounding Docklands area for guests of Moxy London Excel?
- What are the facilities, hours, and any extra fees for using the fitness center at Moxy London Excel?
- How well-equipped are the meeting rooms at Moxy London Excel for business events, and what capacities do they support?
- What public transport options and parking facilities are convenient for reaching Moxy London Excel from central London?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.