Hotel Indigo Edinburgh is a stylish boutique hotel located in the heart of Edinburgh, known for its unique design and luxury amenities. The hotel features contemporary rooms inspired by the city's rich heritage, offering comfort and modern conveniences. Guests can enjoy a range of facilities including a restaurant, fitness center, and cozy communal spaces. Its prime location provides easy access to major attractions such as Edinburgh Castle, the Royal Mile, and various shopping districts, making it an ideal choice for both leisure and business travelers.
What each source says
- Tripadvisor 4.5 1,882
- Expedia 4.5 1,007
- Google 4.4 918
- Priceline 4.3 515
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Excellent Central Location Situated in the heart of Edinburgh, the hotel is perfectly placed within walking distance of the main train station, popular shopping centers, theaters, and major tourist attractions, with a convenient airport tram stop located directly outside.
- Friendly and Professional Staff The hotel team is widely recognized for being exceptionally welcoming, professional, and attentive, often going out of their way to assist guests with luggage, special requests, and local recommendations.
- Outstanding Breakfast Options Guests consistently praise the breakfast service, which features a wide variety of fresh, high-quality continental buffet items alongside delicious, cooked-to-order hot dishes served in a pleasant dining environment.
- Stylish Boutique Aesthetic The property is frequently complimented for its charming, boutique-style decor and thoughtful interior design that creates a cozy, fresh, and modern atmosphere throughout the guest rooms and common areas.
- Thoughtful Complimentary Amenities Guests appreciate the value-add extras provided, including complimentary daily snacks and drinks in the mini-fridge, robes, slippers, and high-quality toiletries, which add a special touch to the overall stay.
Criticised
- Challenging Accessibility and Layout Navigating the hotel can be difficult, as the layout is often described as a confusing maze with multiple staircases and intermittent lift issues, making it frustrating for guests with heavy luggage or mobility concerns.
- Confusion With Sister Hotels There is a recurrent issue where guests mistakenly travel to the wrong Indigo property in Edinburgh due to similar naming, leading to frustration and navigation errors, especially when using GPS services.
- Difficult Vehicle Access The hotel's location on a busy street makes it nearly impossible for taxis or cars to drop guests off directly at the front door, requiring passengers to walk or transport luggage across the street.
- Noisy Room Environment Due to its central city location and proximity to busy streets or nightlife, many guests report significant noise disturbances, particularly at night, which can negatively impact sleep quality without earplugs.
- Variable Room Maintenance Several reviews highlight maintenance lapses such as cracked paint, stained carpets, mold in shower seals, broken television remotes, and dysfunctional HVAC systems, suggesting a need for better upkeep in some rooms.
The longer read
Hotel Indigo Edinburgh is widely celebrated for its unbeatable, central location, making it an ideal base for travelers looking to explore the city. Situated near Waverley Station and the St James Quarter, guests consistently praise the hotel’s proximity to major attractions, including the Playhouse Theatre and various shopping districts. The convenience of the nearby airport tram stop is a significant highlight, offering seamless connectivity for arrivals and departures. While the hotel’s location is a major asset, guests should be aware that it can make vehicle drop-offs and taxi access slightly challenging due to local traffic and layout constraints. Additionally, visitors are advised to double-check their booking details, as there are two Hotel Indigo properties in Edinburgh; verifying the specific location is crucial to avoiding confusion upon arrival.
The hotel itself is described as a charming boutique property with unique, stylish décor that many guests find refreshing and memorable. Rooms generally receive positive marks for cleanliness, comfort, and thoughtful amenities, such as complimentary mini-bar treats, robes, and slippers. However, there is notable inconsistency regarding room size and maintenance. While many guests enjoy spacious, well-appointed rooms, others report smaller accommodations or signs of wear, such as peeling paint, scuffed floors, or issues with bathroom seals and shower fixtures. Some guests have experienced frustration with technical aspects of the rooms, specifically climate control issues and television malfunctions. While staff are frequently commended for their swift response in addressing these concerns—often providing space heaters or fans—potential guests should be prepared for the occasional maintenance hiccup.
Dining at the hotel, particularly the breakfast experience, is a standout feature for the vast majority of visitors. The breakfast service, which typically includes a robust selection of hot made-to-order items and continental options, is frequently described as high-quality and delicious. The service atmosphere in the dining room is generally warm, although a small number of guests noted inconsistencies in staff engagement. Overall, the staff receives overwhelming praise across almost all reviews for being friendly, professional, and genuinely helpful. Whether assisting with luggage, storing bags, or providing travel recommendations, the team is consistently cited as a major positive factor in the overall guest experience.
Noise levels and accessibility are variables that depend heavily on room placement. Being a city-center hotel, street noise, especially from traffic or nearby nightlife, can be audible in certain rooms, though the hotel thoughtfully provides earplugs. Layout can also be somewhat maze-like, and some guests noted challenges with stairs or limited elevator access, which could be a consideration for those with mobility concerns. Despite these minor physical limitations and occasional maintenance needs, the consensus remains that Hotel Indigo Edinburgh offers a welcoming, convenient, and high-value experience for travelers prioritizing location and hospitable service.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +441315565577
- Website
- ihg.com/redirect?path=hd&localeCode=en&hotelCode=EDINI
- Check in
- 15:00 · out 12:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Activities
- Air Conditioning
- Baggage Storage
- Bar
- Complimentary Instant Coffee
- Complimentary Tea
- Concierge
- Family Rooms
- Golf
- Gym
- Hair Dryer
- Housekeeping
- Internet
Against the neighbourhood
Rated 4.5 against a median of 4.4 across the 93 venues we hold for Edinburgh, where the most-reviewed is Leonardo Royal Hotel Edinburgh.
Booking
Still deciding?
- What amenities and features are offered in the rooms at Hotel Indigo Edinburgh, an IHG Hotel?
- How convenient is the hotel's location in Edinburgh and what attractions are nearby?
- What dining options and services are available at Hotel Indigo Edinburgh?
- What do recent guests say about their stay at Hotel Indigo Edinburgh?
- What are the transportation options and parking arrangements at Hotel Indigo Edinburgh?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.