Holiday Inn Express London-Hammersmith By IHG offers modern accommodations in a vibrant area of London. This hotel features comfortable rooms equipped with essential amenities, including flat-screen TVs, complimentary Wi-Fi, and coffee makers. Guests can start their day with a complimentary breakfast, enhancing their stay with added convenience. The location provides easy access to public transport, making it ideal for both business and leisure travelers looking to explore the city. With its focus on comfort and practicality, this hotel serves as a reliable choice for visitors to London.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Friendly Staff Guests consistently praise the hotel team for being professional, accommodating, and very helpful, noting that they frequently go out of their way to assist with check-ins, luggage storage, and special requests.
- Good Value For the price point in London, many guests feel this hotel offers good value, providing a practical, functional, and convenient base for both business trips and family visits.
- Included Breakfast The complimentary breakfast is a significant benefit for travelers, offering a reliable hot and cold buffet spread that helps save money and serves as a convenient start to the day.
- Overall Cleanliness Visitors frequently note that the guest rooms are spotless, well-maintained, and equipped with necessary amenities, creating a comfortable and tidy environment for a short-term stay.
- Prime Location The hotel is excellently situated within a short walking distance of Hammersmith underground stations, providing easy access to central London, Heathrow Airport, and nearby shops, restaurants, and the Eventim Apollo.
Criticised
- Breakfast Experience While convenient, the breakfast area can become overcrowded, chaotic, and difficult to navigate, with some guests finding the food variety limited or the quality inconsistent across different days.
- Confusing Entrance New guests often struggle to find the main entrance, which is tucked away down a side street, leading to frustration and confusion, especially when arriving with heavy luggage or in bad weather.
- Maintenance Issues Several reviews mention aging facilities, including worn carpets, bathroom plumbing issues, inconsistent air conditioning, and occasional reports of mold, suggesting the property could benefit from a refresh.
- Noise Disturbance Many guests reported issues with noise, particularly from the nearby train tracks which can be heard from rooms, as well as slamming doors and ambient noise from the street or pubs.
- Small Room Sizes A recurring complaint is that the rooms are notably small and congested, making it difficult for families or guests with larger luggage to move around comfortably or find adequate storage.
The longer read
The Holiday Inn Express London-Hammersmith is widely praised for its location, situated approximately 7 to 10 minutes on foot from the Hammersmith Underground station. This accessibility, combined with proximity to the Eventim Apollo and various local shops, supermarkets, and eateries, makes it a practical, functional choice for travelers prioritizing convenience and transit connectivity to both central London and Heathrow Airport. Many guests describe the hotel as a dependable value option, offering a necessary balance of affordability and essential amenities for short trips.
While rooms are generally reported as clean, they are frequently characterized as compact and sometimes lacking in storage space, with many guests noting that family-sized rooms can feel particularly cramped. Maintenance is a recurring theme; while many travelers report a comfortable stay, others have highlighted issues ranging from non-functioning air conditioning units and dated decor to bathroom wear, such as loose grout or occasional mold. Guests sensitive to noise should be aware that the property's proximity to local train lines can result in audible vibrations or sound, and soundproofing between rooms is noted as inconsistent. Proactive travelers often recommend requesting rooms situated away from the tracks, frequently suggesting odd-numbered rooms or those facing the front street side for a quieter environment.
The staff receive consistently positive feedback, with numerous guests commending their professionalism, friendliness, and willingness to assist with luggage storage or room changes. Breakfast, which is included in the room rate, is a significant selling point for many, providing a standard hot buffet to start the day. However, opinions on the culinary offering are mixed; some find it satisfying and convenient, while others criticize the lack of variety, recurring quality issues with hot items like sausages and hash browns, and the crowded, sometimes chaotic nature of the dining area during peak morning hours.
Before booking, potential guests should consider that the property, while functional, shows signs of age. Parking is available on-site but comes at a daily premium that some visitors find expensive. Additionally, as amenities like mini-fridges or standard wardrobes are not consistently featured in all rooms, the hotel is best suited for shorter stays or travelers packing lightly. For those prioritizing sleep quality, it is advisable to verify HVAC functionality immediately upon check-in, as managing room temperature can be a point of friction if systems are not operating at full capacity. Overall, the hotel serves its purpose well as a clean, centrally located hub for those spending most of their time exploring the city.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +443719021621
- Website
- ihg.com/redirect?path=hd&localeCode=en&hotelCode=LONHS
- Check in
- 15:00 · out 11:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Air Conditioning
- Bar
- Family Rooms
- Hair Dryer
- Heating
- Housekeeping
- Internet
- Kitchenware
- Laundry
- Non Smoking Rooms
- Parking
- Room Service
- Seating Area
Against the neighbourhood
Rated 4.1 against a median of 4.4 across the 31 venues we hold for Hammersmith, where the most-reviewed is Novotel London West.
Booking
Still deciding?
- What types of items are included in the complimentary breakfast at Holiday Inn Express London‑Hammersmith?
- Which tube station is closest to the hotel and how long is the walk?
- What are the opening hours of the fitness centre at Holiday Inn Express London‑Hammersmith?
- What standard amenities are provided in the rooms, such as size, work desk, and entertainment options?
- How easy is it to reach the West End, Kensington, and the Thames from the hotel using public transport?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.