H10 London Waterloo is a stylish hotel situated near some of London's most iconic landmarks. With modern and elegantly designed rooms, the hotel offers comfort and convenience for both business and leisure travelers. Guests can enjoy amenities such as a fitness center and lounge area, while the on-site restaurant serves a variety of international dishes. The location provides easy access to attractions like the London Eye and the Houses of Parliament, making it an ideal choice for exploring the city.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Clean and Modern Rooms Guests consistently praise the cleanliness and modern decor of the rooms. The rooms are well-maintained, providing a comfortable and enjoyable stay for guests.
- Delicious Breakfast The breakfast receives high marks for its variety, quality, and attentive service. Guests appreciate the wide selection of food and the well-organized buffet, making it a satisfying start to the day.
- Excellent Location The hotel's location is convenient for accessing various attractions and transportation options. It is within walking distance of Waterloo Station, the London Eye, and has easy access to bus stops, making it easy to explore the city.
- Helpful and Friendly Staff Many guests have highlighted the exceptional service provided by the hotel staff, noting their attentiveness, friendliness, and willingness to go the extra mile to ensure a pleasant stay.
- Rooftop Bar with Great Views The hotel boasts a rooftop bar that offers stunning views of the London skyline. This feature is consistently mentioned as a highlight of the hotel experience, providing a perfect spot to relax and enjoy the scenery.
Criticised
- Air Conditioning Issues Several guests have reported problems with the air conditioning, with some experiencing malfunctioning units or inadequate cooling. This can lead to discomfort, particularly during warmer months.
- Expensive Extras While the hotel itself may offer good value, some amenities and services come with a high price tag. Breakfast, in particular, has been described as expensive, and drinks at the rooftop bar can also be pricey.
- Inconsistent Maintenance Some reviewers have cited maintenance issues such as broken fixtures, non-functional TVs, and damaged furniture. While these issues may be addressed promptly upon request, they can detract from the overall experience.
- Noise from Ambulance Sirens Due to the hotel's proximity to an ambulance dispatch, guests have reported frequent and loud siren noises day and night. This can be disruptive, especially for light sleepers, and may require earplugs for a comfortable night's rest.
- Small Room Sizes Some guests have found the rooms to be smaller than expected. While generally adequate, the limited space may be a concern for travelers with a lot of luggage or those who prefer more spacious accommodations.
The longer read
The H10 London Waterloo receives generally positive feedback, particularly regarding its cleanliness, modern aesthetic, and helpful staff. Many reviewers highlight the rooftop bar (Sky Bar) as a major draw, praising its views of the London skyline, including the London Eye. The breakfast is frequently described as excellent, with a wide variety of choices and attentive service. The location is convenient for accessing various attractions, with Waterloo Station within walking distance and bus stops nearby, although some find the immediate surrounding area lacking in restaurants. Rooms are often described as clean and comfortable, with comfortable beds, though several reviewers note that some rooms can be small. Some rooms on higher floors offer excellent views. Several reviewers appreciated the modern touches, such as coffee machines in the rooms and well-stocked bathrooms, and some have mentioned welcome drinks on arrival as a nice touch. While most reviewers found the staff friendly and helpful, some had issues with specific interactions. A few reviewers mentioned issues with non-functioning amenities, such as air conditioning, TVs, and refrigerators, though responsiveness in fixing these issues varied. A recurring complaint is noise from ambulance sirens due to a nearby dispatch building, which some reviewers suggest mitigating with earplugs. Several reviewers noted specific staff members who were particularly helpful and courteous. A minority of reviewers mentioned small bathrooms, and some found the breakfast price to be high. Some guests noted minor maintenance issues in their rooms, such as loose showerheads or worn furniture. A few reviewers found the beds to be too firm. The wifi access using a barcode was not liked by some reviewers. The price of drinks at the rooftop bar was considered high by some. Some reviewers noted that the location, while convenient for transport, is not directly in Waterloo but closer to Lambeth or Elephant & Castle. Several reviewers found the hotel to be good value for money, while others considered it pricey for what it offers. Overall, the H10 London Waterloo is recommended for its cleanliness, views, friendly staff, and convenient location, but potential guests should be aware of possible noise issues and consider bringing earplugs.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +44 (207) 928 4062
- Website
- h10hotels.com/en/london-hotels/h10-london-waterloo?utm_source=google_my_business&utm_medium=boton_sitio_web&utm_campaign=hlw
- Check in
- 15:00 · out 12:00
| Mon | 24 Hours |
|---|---|
| Tue | 24 Hours |
| Wed | 24 Hours |
| Thu | 24 Hours |
| Fri | 24 Hours |
| Sat | 24 Hours |
| Sun | 24 Hours |
Facilities
- 24 Hours
- Accessible
- Air Conditioning
- Bar
- Heating
- Housekeeping
- Internet
- Ironing
- Laundry
- Non Smoking Rooms
- Rental Car
- Restaurant
- Room Service
- Soundproof Rooms
- Terrace
- Wine Champagne
Against the neighbourhood
Rated 4.3 against a median of 4.2 across the 6 venues we hold for South Bank, and the most-reviewed of them.
Booking
Still deciding?
- What amenities and facilities does the H10 London Waterloo hotel provide to guests?
- How convenient is the H10 London Waterloo's location for sightseeing and transportation in London?
- What types of rooms are available at H10 London Waterloo, and what are their features?
- What dining options are available within or close to the H10 London Waterloo hotel?
- Is the H10 London Waterloo hotel suitable for families traveling with children?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.