DoubleTree by Hilton London Greenwich is a stylish hotel located in a tranquil area, offering stunning views of the surrounding parkland. The hotel features modern amenities, including comfortable guest rooms equipped with high-speed internet and flat-screen TVs. Guests can dine at the on-site restaurant, which serves a variety of international dishes, and relax in the bar area. With convenient access to public transportation, visitors can easily explore the rich history and attractions of Greenwich, including the Cutty Sark and the Royal Observatory. The hotel also provides meeting facilities for business travelers.
What each source says
Bar length is review volume, so you can see how much weight sits behind each score. Captured 2026-08-26.
What visitors single out
Liked
- Comfortable and Clean Rooms Guests consistently praise the rooms for being clean, well-maintained, and comfortable, often mentioning the comfortable beds, good climate control, and modern decor, contributing to a relaxing experience.
- Convenient Location for Greenwich The hotel's location is ideal for exploring Greenwich, with many attractions within walking distance and easy access to public transportation, including the DLR and bus stops, for reaching other parts of London.
- Excellent Breakfast The hotel offers a wide variety of fresh and high-quality options, including a full English breakfast and other choices, regularly replenished, making it a highlight of the stay for many guests.
- Friendly and Helpful Staff Many guests highlighted the positive interactions with the hotel staff, describing them as welcoming, friendly, efficient and always ready to assist with requests and directions, making for a pleasant stay.
- Secure Parking Available The hotel offers on-site parking, providing a secure option for guests traveling by car, although it's advisable to book in advance due to limited spaces.
Criticised
- Bathroom Design Flaws Certain rooms have design flaws in the bathroom, such as shower designs that cause water to spill onto the floor or glass doors that provide insufficient privacy or sound insulation.
- Inconsistent Room Maintenance A few reviews mention issues with room cleanliness, such as dirty showers, stained towels, or wear and tear, suggesting inconsistencies in housekeeping standards.
- Limited Elevator Service Some guests have reported that the elevators can be slow or unreliable, leading to delays and inconvenience, especially during peak times.
- Potential for Noise Issues Some rooms are susceptible to noise from neighboring rooms, hallways, or external sources like air conditioning units, which can disrupt sleep and overall comfort.
- Small Room Sizes Several guests have noted that the rooms can be quite small, especially standard rooms, which can feel cramped, particularly for longer stays or travelers with luggage.
The longer read
The DoubleTree by Hilton London Greenwich receives generally positive reviews, with guests frequently highlighting its helpful and friendly staff, clean and comfortable rooms, and convenient location for exploring Greenwich. Many reviewers specifically commend the warm chocolate chip cookie offered upon arrival and the quality of the breakfast, often citing the wide variety of choices available. The hotel's proximity to public transportation, including the DLR and bus stops, is seen as a major advantage for accessing central London and other attractions. Several guests also appreciate the hotel's quiet location away from the main road, ensuring a peaceful stay. The bar and lounge areas are often described as lovely and well-maintained.
However, some recurring issues emerge from the reviews. Several guests mention that some rooms can be small, and a few report issues with room maintenance, such as dirty showers, mold in the bathroom, or wear and tear. Noise from adjacent rooms or air conditioning units is another concern for some reviewers. A few reviewers also noted the translucent bathroom door, which might affect privacy. Parking is available but limited, and advance booking is recommended, though some experienced issues even after booking.
While the breakfast is generally praised, some guests found it to be average or disappointing, particularly regarding the quality of certain items like bacon or bread. Some reviewers also feel that the food and drinks at the hotel bar are overpriced. A few guests reported negative experiences with room service, including unwanted intrusions from staff. Some guests found the location to be less central than expected, requiring a 10-15 minute walk to the train station.
Despite these drawbacks, the DoubleTree by Hilton London Greenwich appears to offer a pleasant stay for many guests, particularly those interested in exploring Greenwich and the surrounding area. The positive comments regarding the staff, cleanliness, and overall comfort suggest that the hotel generally meets expectations for a mid-range Hilton property. However, potential guests should be aware of the possibility of small rooms, potential maintenance issues, and the need to book parking in advance.
A synthesis of published third-party reviews. Not written by Breaks.
Getting there
- Phone
- +208694440
- Website
- hilton.com/en/hotels/longwdi-doubletree-london-greenwich/?SEO_id=GMB-EMEA-DI-LONGWDI
- Check in
- 15:00 · out 12:00
Facilities
- 24 Hours
- Accepts Credit Cards
- Accessible
- Activities
- Air Conditioning
- Allergy Free Room
- Bar
- Family Rooms
- Gym
- Heating
- Internet
- Ironing
- Laundry
- Non Smoking Rooms
- Parking
- Restaurant
Against the neighbourhood
Rated 4.2 against a median of 4.2 across the 5 venues we hold for St Johns, and the most-reviewed of them.
Booking
Still deciding?
- What amenities are included in the hotel rooms such as complimentary Wi‑Fi, air‑conditioning, flat‑screen TVs, and other conveniences?
- What dining experiences does the on‑site O1 Restaurant and O1 Bar offer, including locally sourced menus, afternoon tea, and specialty cocktails?
- How convenient is the hotel's Greenwich location for reaching popular attractions like the O2 arena, Cutty Sark, and public transport options?
- In what ways does the building’s history as a 1940s police headquarters influence the hotel's design, décor, and overall guest experience?
- What family‑friendly facilities or services does the hotel provide, such as child‑friendly menus, nearby parks, or babysitting options?
What this page cannot tell you
- Descriptions and review summaries are supplied by the source index and are reproduced as published; they are not independently verified by Breaks.
- Ratings and review counts are point-in-time snapshots and drift constantly. Check the venue's own site or the rating provider for the current figure.
- Opening hours change seasonally and at short notice. Confirm with the venue before travelling.
- Category labels come from the source index and are occasionally wrong — a venue may be filed under a type that does not match how it trades.
- Straight-line distances understate real walking distance, especially where a river or railway sits between two points.